My new Predator Helios 16 (2023 RTX 4070) has freezing issues that requires manual reset
Hello, I just recently acquired my Helios Predator 16 and I noticed earlier that it has times where it completly freezes and does not return back unless I manually shut it down and turn it back on, the technician said that I just have to keep updating my video cards since the unit has a new video card in the market and is attributed to unfished raw product…
but I still sometimes get the freeze, I notice it usually happens when my video card switches from integrated to the gpu, but not all the time, there are really times it just freezes (not all the time, rarely 3 out 10). Usually it freezes by a second only with normal optimus switching, but there are really times where it does not come back and manual reset happens.
what course of action should I do? can someone explain why this happens? this laptop has a hefty price for it to have this kind of problem.