Aspire eRecovery hangs at 26%

edgar_davids
edgar_davids Member Posts: 7 New User

I have an Acer Aspire 5735 (fixing for a friend). The Windows OS was freezing so decided to use the recovery partition to restore it to factory defaults. The recovery process is hanging at 26%. The mouse is still moveable at this stage. Has anyone seen a similar issue and can advise? In the interim I'm trying some hard disk testing tools from a Hiren's Bootable USB.

Answers

  • edgar_davids
    edgar_davids Member Posts: 7 New User

    UPDATE: HDD Diag tools showing Bad Sectors and is marking/fixing them. Will retry recovery process once HDD Diag tool finishes.

     

  • edgar_davids
    edgar_davids Member Posts: 7 New User

    It seems as though the file WOP0000104ENTC01.127 is corrupt, it just hangs at 25/26% at this file. I boot to a Mini Windows XP session from Hiren's BootCD and drill down to the PQSERVICE partition (F:\). The file is in d2d\images, all the files are around 51mb in size. Is there a way I can extract a new one? (doubtful), can someone email me this file?

     

  • edgar_davids
    edgar_davids Member Posts: 7 New User

    I found a 7GB file called WOP0000104ENTC01. Obviously this won't go onto a FAT32 partition due to it's size so I split into 50MB files and places into d2d\images, still no luck.

     

  • edgar_davids
    edgar_davids Member Posts: 7 New User

    I gave up in the end.

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