Why is the advertised Webcam Resolution different from the actual resolution in Helios Neo PHN16-71?

Omnipotens
Omnipotens Member Posts: 21 Networker
edited September 2023 in Predator Laptops

Hello! I was wondering why the actual resolution of the webcam is different than the advertised one for Acer Predator Helios Neo 16 PHN16-71-59F1.

Helios Neo 16.png

As seen below, it's advertised as having a 1920*1080 webcam resolution, but upon checking on the camera settings, I can only go up to 1280*720.

Helios Neo 16 Webcam.png Helios Neo 16 Camera.png

Is there a way to reach 1080p or am I stuck with this? Thanks!

[Edited the thread to add model name to the title]

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