Acer is not supporting PH315-55 MODEL which came just last year

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Muhil
Muhil Member Posts: 498 Practitioner WiFi Icon

The nvidia drivers in the support page is causing stutters and even the drivers from nvidia are also causing stutter in this rtx 3060 model and asus recently updated its nvidia drivers for rtx 3060 laptop users after facing these kind of issues but acer not updating and not caring about users

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  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    https://www.acer.com/in-en/support/product-support/PH315-55/NH.QGPSI.003/downloads

    It shows a driver from February this year. That didn't solve the stutters?

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
    edited September 2023
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    @XdxD its giving better performance but at the same time causing stutter and lag that why switched to nvidia official drivers and that also causing the same but lesser than the oem drivers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Clean installed the NVIDIA driver or over the Acer's?

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
    edited September 2023
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    @XdxD clean installed and tried also i have stutter and lag

  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
    edited September 2023
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    @XdxD what shall i do ddu and clean install same only right

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Install the Acer drivers for Intel and Nvidia graphics drivers. Then, install Nvidia Driver on top of it. And also use Intel DSA and update the drivers without clean installing them. Then check.

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
    edited September 2023
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    @XdxD the old drivers when installed on top of the new drivers is causing the same issue because the old drivers is still present i have tried it

  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    @XdxD please reply

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Try clean installing both Intel and Nvidia drivers. As a last resort if the previous step doesn't work, reset Windows or clean install it (take an image backup first just in case before going this way).

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    @XdxD i have tried that also same issue

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    In that case, contact Acer support and get them to provide newer drivers. All other steps haven't helped you, sadly. Why haven't other PH315-55 owners chimed in yet with similar issues? It should have been widespread.

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    @XdxD can it be a thermal paste issue i havent replaced it in a year

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    How much is the temperature while playing games? If CPU reaches 90°C and GPU reaches 75°C+, then you need to repaste both of them.

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
    edited September 2023
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    yh cpu touches 90 degrees and gpu too reaches 75

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Needs a repaste then.

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    could this cause issues like stutter that is high temps?

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Quite possible.

    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    @StevenGen @XdxD i have updated my intel drivers also and im testing we can clean intel drivers right

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
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    Trying to do my best here - Your happy Predator owner =)!
  • Muhil
    Muhil Member Posts: 498 Practitioner WiFi Icon
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    @XdxD why would acer not update the intel graphics drivers i mean like every other company does like asus, hp , dell, msi in support page . what if there where compatability issues or some performance issues . acer doesnt care about users ig