Acer Nitro 5 AN515-58 does not turn on after thermal paste replacement

Hoooossi
Hoooossi Member Posts: 3 New User
edited August 2023 in Nitro Gaming

My Acer Nitro 5 AN515-58 does not turn on after thermal paste replacement (I used Arctic MX-6 thermal paste). It does not show any sign of life, not even LEDs. I tried battery and Bios reset but it didn't work. I am currently in city of Cape Girardeau, MO, U.S. an I would appreciate if you also introduce me a good acer support center for hardware repair in St. Louis or Cape too.

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,685 Trailblazer

    I recommend bringing your laptop to Acer Services in your country to check the MOBO.

  • Hoooossi
    Hoooossi Member Posts: 3 New User

    Is there any Acer service center in Missouri!? I called them but they say we only support those devices that are bought in the U.S. , I am an international student here in the U.S and I bought this laptop from another country. Please let me know if you know any good repair shop that can check the motherboard and be expert in micro soldering and laptop repair.

  • burakcelikbas
    burakcelikbas Member Posts: 2 New User

    I am experiencing the same problem with the device I bought from Turkey and used for 6 months. The service says a very high repair fee because it voids the warranty. Did you find a solution?

  • Hoooossi
    Hoooossi Member Posts: 3 New User

    No, Acer support is a nightmare in the U.S. The only thing that they do is keep you waiting and repeat yourself for many agents for hearing "I'm sorry, but because bla bla bla and you bought your laptop somewhere else and bunch of other mumbo-jumbo things we are unable to provide you services even if you pay double and we don't care about those garbages that we sold you.