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I have upgraded my Windows 11 Drivers where I can update for my upgraded

Member Posts: 11

Tinkerer

edited September 2023 in Predator Laptops

I have upgraded my windows 10 to windows 11.

my windows 11 is missing so many windows 11 drivers. Please could you assist on how and where I can update for my upgraded win 11 device?

[Edited the thread to add issue detail]

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Answers

  • ACE, Member Posts: 15,464 Trailblazer

    You are not supposed to install any drivers when upgrading to W11, The Windows updater WAU will find compatible drivers for your system and install those. Make sure your internet is working and just reboot. Now you have a mix of W10-W11 drivers, check Device Manager for yellow exclamation marks, greyed-out devices or Unknown Devices, uninstall all those, also check Hidden Devices and reboot. If you have AMD/Intel/Nvidia GPU or RTK audio driver issues, uninstall those with DDU in Safe Mode.

  • Member Posts: 11

    Tinkerer

    Th update was successful but from from AV scan, its telling me that most of my drivers are out of date.

    see attached

  • ACE, Member Posts: 15,464 Trailblazer

    If you don't have issues ignore 3rd party AV apps, I recommend not to use any of these driver apps, HWINFO and DDU are good programs. Only install from Acer Support for your model and accept the optional updates offered by Windows11.

  • ACE Posts: 14,364 Trailblazer
    edited September 2023

    Hi @bestmaniseal can you please indicate the exact model?

    If the computer is compatible with Windows 11, no driver should be missing, when you know your model, we can check it.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Member Posts: 11

    Tinkerer

    its predator helios 300 ph315-53. the Problem is that, before I upgraded to win11, I can play game using the Logitech g920. but now, I can cant use the wheel nor the accelerator, clutch and break as they dont sync with logitechHub.

    Though I can see both the Logitech wheel and accelerator, clutch and break. I have followed all the steps and advisory online but none worked.

  • Member Posts: 11

    Tinkerer

    If I dont have issue, I wont be looking for solution.

    its predator helios 300 ph315-53. the Problem is that, before I upgraded to win11, I can play game using the Logitech g920. but now, I cant use the wheel nor the accelerator, clutch and break as they dont sync with Logitech after upgrading to win11.
    Though I can see both the Logitech wheel and accelerator, clutch and break on the dashboard but it doesn't sync. I have followed all the steps and advisory online but none worked.

  • Member Posts: 11

    Tinkerer

    CORRECTION

    its predator helios 300 ph315-53. the Problem is that, before I upgraded to win11, I can play game using the Logitech g920. but now, I cant use the wheel nor the accelerator, clutch and break as they dont sync with Logitech after upgrading to win11.


    Though I can see both the Logitech wheel and accelerator, clutch and break on the dashboard but it doesn't sync. I have followed all the steps and advisory online but none worked.

  • ACE, Member Posts: 15,464 Trailblazer

    I am not familiar with gaming consoles, wait for others to comment. I recommend that you don't replace your drivers that were just installed by Windows11, after a few weeks when you decide not to roll back to W10, run Windows Storage Space and scan for junk files that you should purge. Click on the Temporary bin icon at the left bottom of Storage Sense screen and delete OldDos and many old Windows update records (100+ GB) that you can safely purge.

  • Update your Predator PH315-53s bios to last version 2.04 and to the last Nvidia discrete VGA VBIOS firmware version v101a, that is if you haven't done so already. Upgrading your OS from Win-10 to Win-11 does make certain hardware that is only compatible to Win-10 incompatible with Win-11. for these software's and hardware, try to run the Logitech G920 in Win-10 compatibility mode, as it will be the same as using Win-10. I can't see what problems you have, as the only problem that you will have is if you keep using a 3rd party update software, as they are NOT known to install wrong software's and brick your laptop with wrong updates and especially bios and firmware updates like windows update do with the bios and firmware update that they automatically install, so be aware of this also!

  • @bestmaniseal the equipment still does not have official drivers from Acer:

    Although your model is compatible with Windows 11, the drivers may take time to arrive and for this same reason, some third-party devices may not be recognized or present problems like the ones you mention:

    Thank you.

    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Member Posts: 11

    Tinkerer

    so what is the way forward on this? should rollback to window 10? if yes, will it be possible considering that I have upgraded like 8months ago?

  • Member Posts: 11

    Tinkerer

    There is no device showing yellow exclamation mark neither greyed-out or unknown devices.

    my device which is now on win11 does not sync with my logitech wheel and pedals

  • Member Posts: 11

    Tinkerer

    with the upgrade to win11, I cant use OBS also. see attached

  • I would contact Logitech to see if they have any knowledge of this problem.

    If no error appears in the device manager, we can consider that Windows 11 is working correctly. If a device like the one you mentioned is not recognized, it may require a specific driver for Windows 11 from Logitech.

    I wouldn't go back to Windows 10.

    Thank you.
    Sincerely.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)

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