Acer 5741 Black screen

blatantjay
blatantjay Member Posts: 4 New User

Hi all, 

 

Well thought i would give this a go after reading all the posts about black screens etc Smiley Happy 

 

So i have an Acer Aspire 5741 ( Intel i3 ) 3GB ram etc. 

 

My issue is a black display ( no ghosting ) Its totally black ! I have plugged it into an external VGA monitor and its absolutely fine ! 

Runs smoothly with no problems whatsoever, I have tried the following already .....

 

Hard reset - Removing battery , ac power etc 

 

Reseating RAM

 

Updated BIOS to latest version ( v1.23 ) 

 

Updated graphics drivers

 

To my knowledge if it is running fine on an external monitor the GPU is fine and theres no issue ?? My only conclusion is that the display is stuck in sleep mode perhaps ?? 

 

Or i have a faulty display cable ( new one on way to be fitted tomorrow ) 

 

Im hoping one of you super users may have come across this issue or have a fix ?? Any suggestions gratefully received Smiley Happy 

 

PS if the LCD panel has gone then im fine to replace that as its not that expensive but want to rule everything out before i do Smiley Happy 

 

Answers

  • blatantjay
    blatantjay Member Posts: 4 New User

    No one lol ??? Smiley Happy

  • ScottyC
    ScottyC Member Posts: 433 Practitioner WiFi Icon

    If you have display on an external monitor there is no issue with your bios, your ram or anything like that. Chances are either your LCD panel is dead or as you said the cable is fried (or disconnected). It's also possible that the LED strip isn't getting power. Try shining a flashlight on the panel and looking closely for color. Otherwise you can start with the cable like you said and then look into the LCD panel if that fails.

  • blatantjay
    blatantjay Member Posts: 4 New User

    Thanks Smiley Happy Have a new cable en route so will keep you posted Smiley Happy 

  • joesteven
    joesteven Member Posts: 3 New User

    i may know your problem, it is seem have a faulty LCD cable, you can buy a new lcd cable from ebay

  • blatantjay
    blatantjay Member Posts: 4 New User

    Well replaced the LCD cable but still no joy, I have also replaced the power button board ( thought it might of been stuck in hibernate ) 

     

    Still have a completely black screen so im guessing it has to be the LCD screen its self ?? 

  • n2gc
    n2gc Member Posts: 104 Troubleshooter

    Might be the inverter, but more than likely the screen is kaput.

     

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