Where is the DisplayHDR 1000 Certifcation for Windows 11 for Predator Triton 17X?

mbze430
mbze430 Member Posts: 23 Troubleshooter
edited August 2023 in Predator Laptops

Since this laptop is advertise as DisplayHDR 1000 certified. Windows 11 all such certification to be installed. But I don't see this anywhere. Where can I download this certification?

When you click on "More about HDR certification"

It say and I quote,

"

  • VESA DisplayHDR - DisplayHDR certification has multiple tiers—a higher number indicates a higher tier. Here are some tips for getting the best experience:
    • Look for the latest DisplayHDR certification—version 1.1 certified displays.
    • Look for displays that meet the DisplayHDR 500 or higher tiers.

If you go to Settings System Display Advanced display and your display doesn’t show as certified (it says Not found next to HDR certification), it might be because it doesn’t have an HDR certification, or the display manufacturer hasn’t published HDR certification information for your display. To find out if your display is HDR certified, visit the device manufacturer’s website."

So where can I get this certification to install into Windows.

I have two other laptops from ASUS and another one from Lenovo both has this certification installed in Windows.

Answers

  • mbze430
    mbze430 Member Posts: 23 Troubleshooter
    edited August 2023

    I have done more testing on Youtube with HDR videos. And every videos in HDR the whites are crushing hard. There is something seriously not right.

    Also is there some kind of ABL ASBL…etc… because in HDR mode in a bright window screen, it will keep dimming and then brighten randomly.

    Any shows that are HDR or Dolby Vision with the UWP app is not allowing me to view it in HDR either.

  • Puraw
    Puraw ACE, Member Posts: 13,191 Trailblazer

    Check the max. brightness for your 17.0″, WQXGA (2560 x 1600), 250 Hz, IPS screen, if that is only 300 nits there is no way you can play HDR, brightness needs to be at least 600-1000 nits (OLED).

  • mbze430
    mbze430 Member Posts: 23 Troubleshooter
    edited August 2023

    this is the MiniLED screen since I can see blooming around the white items specially moving the mouse around behind a blackground.

    and I don't even know where you came up with this whole 300nits… all the screenshots I have posted no where indicate a 300nits

  • Puraw
    Puraw ACE, Member Posts: 13,191 Trailblazer

    You're right it has 1060 nits, I overlooked that picture.😑

  • mbze430
    mbze430 Member Posts: 23 Troubleshooter

    Does Acer official support personnel visit these forums or I have to contact support directly to get this resolved?

    Cause it looks like the panel's brightness is set too high or defective

  • I advise you to check in hwinfo64, which display is installed on your computer:

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  • mbze430
    mbze430 Member Posts: 23 Troubleshooter

    Here is the hwinfo64 for the panel. it's a miniled. like I ALREADY said

  • mbze430
    mbze430 Member Posts: 23 Troubleshooter
    edited August 2023

    I tried upgrading and downgrading the video drivers (intel and nvidia) nothing changes

    I have found another issue with the screen that only happens when playing HDR content in Edge or Chrome. when it's in youtube playing HDR content. if you scroll up and down the screen will flash.

    I will try to post a video of this tomorrow as I am getting really tired on troubleshooting this laptop.

  • Check these settings:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mbze430
    mbze430 Member Posts: 23 Troubleshooter
    edited August 2023

    if I set the BIOS to the Nvidia GPU. The flashing stop but the overblown video is still overblown. I have a video of the flashing video.. but I can't upload nor can I link it……

  • mbze430
    mbze430 Member Posts: 23 Troubleshooter
  • About the blinks on the youtube video, try disabling hardware acceleration in the browser. I also advise updating the bios to the latest version:

    BIOS

    1. Update CPU micro code 2. Update EC for thermal and power management optimization

    Acer

    2023/07/04

    1.04

    13.94 MB

    Download

    Updating the system BIOS incorrectly may damage your Acer product. Proceed with caution.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mbze430
    mbze430 Member Posts: 23 Troubleshooter

    If you disable hardware acceleration then there is no HDR, ie HDR is disabled. That's pointless.

    BIOS is already 1.04 which is the latest available on their website.