ACER Nitro AN515-57 - Not charging (blinking orange light - Charging LED)

MargaMaldita09
MargaMaldita09 Member Posts: 2 New User

May I discuss a technical concern? I purchased my ACER Nitro 5 nine months ago. Recently, it stopped charging, and the charging LED indicator began blinking. Although the battery is at 10 percent, everything else functions properly. I promptly took it to the official tech center for diagnosis. After three days, upon my return, I was informed that the issue was related to the motherboard and that my warranty was voided due to ants damaging the motherboard. However, upon inspection, there were no ants, only dust, which we cleaned (Take note: My brother cleaned it after the warranty was voided. The tech center offered me to clean my laptop, but I already paid $29.29 for the diagnosis and my brother can do it anyway). Surprisingly, the next day, I could charge it normally again. However, after three days, the charging problem resurfaced, along with the blinking LED. I allowed it to rest for a day, and the following day, it began charging once more. I'm curious about the cause of this recurring issue. Thank you in advance! Is it really my mother board?

P.S. I was able to fully charge it yesterday but when I woke up, I can't charge it again and the previous prob occurs.

(Photo before I brought it to the tech center. Ants or dusts?)

Answers

  • StevenGen
    StevenGen ACE Posts: 12,188 Trailblazer
    edited August 2023

    First of all, you must be using this laptop outside and in a very dusty environments if the Acer Tech Support found ants inside and for the cpu and gpu fans to be so full of dust after 8 months of usage. This charging problem could be from an internal circuitry issue that needs a technician to diagnose. It could be a mosat chip that is shortening out in the primary main power rail of your laptop, this mosat might not be completely shorted out but its on its way out, see the below caption and get a technician to check those two mosats out first below and the whole main power rail circuitries needs to be followed for shorted circuitries.

  • MargaMaldita09
    MargaMaldita09 Member Posts: 2 New User
    edited August 2023

    Thank you!