Acer swift 3 blinking keyboard amd black screen

Drewxx
Drewxx Member Posts: 3 New User
My acer swift 3 laptop wont start. My keyboard blinks on and off and my screen remains black. Please help.

Answers

  • billsey
    billsey ACE Posts: 34,869 Trailblazer
    Which model Swift 3 do you have? It should be something like SF3xx-xxx-xxxx. Can you see a battery reset pinhole on the bottom?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Drewxx
    Drewxx Member Posts: 3 New User
    Yes I have the pinhole on my laptop model. I have tried pressing it for 30seconds and then turning it on but that does not work.
  • billsey
    billsey ACE Posts: 34,869 Trailblazer
    Try going through the full procedure: Disconnect power and shutdown. Press and hold the reset for 15-30 seconds, then wait 15-30 minutes for everything to get bled off. Reconnect power and wait for the full battery indication, then turn it back on. If you skip the waiting and charge bits it sometimes doesn't get fully reset.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Drewxx
    Drewxx Member Posts: 3 New User
    I will give this a try. Also, how do I reset my PC without removing the operating system? 
  • billsey
    billsey ACE Posts: 34,869 Trailblazer
    Windows 10 has two functions for that, Refresh and Reset. Refresh resets the OS and leaves all your data files alone, Reset removes your data files as part of the OS reinstall. Here's a link to Microsoft's explanation.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AKuser
    AKuser Member Posts: 7 New User

    I’m having the same problem please help

  • Puraw
    Puraw ACE, Member Posts: 14,415 Trailblazer

    Almost 3-year-old link you are posting on. You will get better results opening a new thread with your full laptop model number and Windows version installed. 😉