My laptop Acer chromebook 315won't turn on

Ace78
Ace78 Member Posts: 1 New User
edited August 2023 in Chromebooks

Acer Chromcast 315 the power light is not coming on when charging

[Edited the thread to add model name to the title]

Best Answer

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator
    Answer ✓

    Hello!!

    @Ace78

    https://community.acer.com/en/discussion/690022/my-laptop-wont-turn-on


    You are getting blue light indication it says unit is charging. Try to do,

    # Try to get the BIOS page.

    1. Turn OFF the unit.

    ​2. Press and hold the F2 key and turn on the unit. 


    3. You will be in setup utility page.

    4. Once you got the screen release the F2 key.

    5. Tap on F9 key and hit enter key without changing the option.

    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 

    Regards

    LunaNova14

Answers

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator
    Answer ✓

    Hello!!

    @Ace78

    https://community.acer.com/en/discussion/690022/my-laptop-wont-turn-on


    You are getting blue light indication it says unit is charging. Try to do,

    # Try to get the BIOS page.

    1. Turn OFF the unit.

    ​2. Press and hold the F2 key and turn on the unit. 


    3. You will be in setup utility page.

    4. Once you got the screen release the F2 key.

    5. Tap on F9 key and hit enter key without changing the option.

    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 

    Regards

    LunaNova14

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    You can ignore that previous suggestion, since yours isn't a Windows laptop and therefore ChatGPT got it wrong. :) We need to know which Chromebook you have, there have been a lot of different ones. Your full model number is usually on the same sticker as your serial number, it should look something like CB315-xxx-xxxx. Do you get any lights at all when the charger is plugged in? Do you have any way to test the charger to verify it's working?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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