Acer KC242Y Monitor Setup with Docking Station

vincegiannotti
vincegiannotti Member Posts: 2 New User
edited August 2023 in Monitors

I have connected by two Acer KC242Y monitors to a docking station and plug in using a usb-c cord. For my dell, I have no troubles and the computer displays on both monitors. For my lenovo thinkpad, I receive a power support error and it cannot display on either monitor. I have tried switching power outlet as well as make resolution display changes. Does anyone know how to fix my situation?

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,697 Trailblazer

    What does the Lenovo provide as far as power for that port? Laptops often don't go past the defaults and desktops sometimes can. Does the dock have provisions for external power?

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  • vincegiannotti
    vincegiannotti Member Posts: 2 New User

    Thank you both for your comments, I have figured it out!

  • billsey
    billsey ACE Posts: 34,697 Trailblazer

    What did you find was the issue?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.