Aspire A315-21 keyboard blocked Do you have any suggestions?

Jocadaca
Jocadaca Member Posts: 8

Tinkerer

edited July 2023 in Aspire Laptops

Hi! I succeeded trying to block my laptop keyboard by using Ctrl+Alt+End (or something similar, i can´t remember) But now i can´t unblock it. I have tried everithing in my hands, even restore entire windows, but it wont work.

Do you have any suggestions?

Please and thanks.

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    Hi @Jocadaca Waiting for more answers that can help your query, please review this information:

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

    I have just switched off an on the battery. And it didn't work. That was the only thing that I haven't tried.

    Thanks for your answers.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer
    edited July 2023

    Did you try the web procedures that I left you in my previous message?

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Do you know if the keyboard works in the bios?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    Although it is not the case, please try with Esc+Fn.

    Please also see this, use an external keyboard:

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

    I´ve tried everything you said but nothing works.

    I have noticed now that if i pound keyboard keys it writes nosense. But if i want to type something, windows key, esc, delete, etc. It didn´t work.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    Strange, maybe it's not a crash problem, if you use a USB keyboard or the virtual keyboard, does it work?

    To activate the virtual keyboard, run:
    OSK

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

    Yes. Virtual or external keyboard works perfectly

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer
    edited July 2023

    Try these combinations:

    • Lock button or press Shift+ALT+End.

    There are applications that block, but I don't know if once blocked, these applications can unlock, one of these is Bluetlife KeyFreeze although I never tried it, surely there are more.
    You can install with external keyboard.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

    It doesn´t works, laptop keyboard or external.

    Thanks anyway

  • Jocadaca
    Jocadaca Member Posts: 8

    Tinkerer

    I have already disconected battery, but i don´t know where´s keyboard connection.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    I'm sorry, I don't know what could be happening.
    Also try to access the BIOS setup and load the default values.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Try disconnecting the lithium battery and keyboard:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)