My AMD Radeon card is not longer in my device manager i have an Aspire 3

Divedude
Divedude Member Posts: 2 New User

I am not sure what to do

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,027 Trailblazer

    The Radeon Vega 8 is an integrated GPU by AMD, build-in the Ryzen CPU, it is not a dGPU card. Check if you see the adapter listed as Microsoft Basic Display Adapter or Standard VGA adapter: Then boot to BIOS with F2 and check in advanced (Ctrl+S) if the iGPU has been disabled. If there is no GPU option in BIOS download the Radeon driver from Acer Support for your model laptop and install. Alternatively make sure you are online and internet is working, reboot and let Windows install the GPU driver, click on Check for updates. If nothing works, "Reset your PC without losing your files" (type Reset in the Search bar).

  • Divedude
    Divedude Member Posts: 2 New User

    I have looked in the bios and the GPU was not there. i had a look on Acer for the Radeon Driver and all it comes up with is VGA driver and VGA utility.. im guessing thats what i am looking for

  • Puraw
    Puraw ACE, Member Posts: 13,027 Trailblazer

    Make sure you are downloading from the correct Acer Support site not just Aspire 3 but type your full model number. Yes, VGA is the video driver for your AMD.