Stuck on the predator 300 boot screen with no way out

SeanK
SeanK Member Posts: 9 New User
edited October 2023 in Predator Laptops
I need help.
My predator 300 is stuck on the predator sign booting up.
And when you switch it off forcefully enough time it goes to automatic repair thing
I know this is where I can get stuff done. But here's the catch there is just a cursor no ***** advanced options to click on and do something about it. Basically stuck on a giaaant loop
Barely 90 days old 

[Edited the thread to add model name to the title]

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    SeanK 

    There can be many reasons for booting to a black screen. Was there any windows update that was automatically installed on your device before this issue?

    Disconnect the charger, please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. 

    If you do not have Windows 10 recovery disc, you may boot the computer from it and then perform an Automatic Repair of Windows.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • SeanK
    SeanK Member Posts: 9 New User
    Sharanji said:
    SeanK 

    There can be many reasons for booting to a black screen. Was there any windows update that was automatically installed on your device before this issue?

    Disconnect the charger, please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. 

    If you do not have Windows 10 recovery disc, you may boot the computer from it and then perform an Automatic Repair of Windows.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Well the battery removal didn't really help at all. There are no changes after it. Stuck on the predator screen still I doubt it's even initiating a boot up.
    After switching off an on enough times it takes me to automatic repair but that just gets me to a black screen which flashes a window for just a second and then leaves me with just a cursor. So yeah.
  • SeanK
    SeanK Member Posts: 9 New User
    And yeah no new windows installation since about 30 days or so.
  • SeanK
    SeanK Member Posts: 9 New User
    This all that's left after automatic repair no options just this.
  • SeanK said:
    This all that's left after automatic repair no options just this.
    Do you have access to another computer and a USB drive? It sounds like your Windows installation is corrupted and you will need to use some type of recovery media to get it working again.

    You can use Windows Media Creation Tool to create the media. and boot up using the media and do a full system repair. If that doesn't work, you will likely need to contact Acer Support. You could reinstall Windows, but then it can break some Acer programs such as Predator Sense.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • SeanK
    SeanK Member Posts: 9 New User
    SeanK said:
    This all that's left after automatic repair no options just this.
    Do you have access to another computer and a USB drive? It sounds like your Windows installation is corrupted and you will need to use some type of recovery media to get it working again.

    You can use Windows Media Creation Tool to create the media. and boot up using the media and do a full system repair. If that doesn't work, you will likely need to contact Acer Support. You could reinstall Windows, but then it can break some Acer programs such as Predator Sense.

    Skelo
    Thank you for your response. I concluded the same and will be trying this method out tomorrow I just wanted to be sure it isn't a minor bug due to a rogue function.
    I'm pretty sure the windows has corrupted
    For a gaming laptop I'm surprised a minor game gave it this hard a time.


  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    edited February 2018
    SeanK said:
    SeanK said:
    This all that's left after automatic repair no options just this.
    Do you have access to another computer and a USB drive? It sounds like your Windows installation is corrupted and you will need to use some type of recovery media to get it working again.

    You can use Windows Media Creation Tool to create the media. and boot up using the media and do a full system repair. If that doesn't work, you will likely need to contact Acer Support. You could reinstall Windows, but then it can break some Acer programs such as Predator Sense.

    Skelo
    Thank you for your response. I concluded the same and will be trying this method out tomorrow I just wanted to be sure it isn't a minor bug due to a rogue function.
    I'm pretty sure the windows has corrupted
    For a gaming laptop I'm surprised a minor game gave it this hard a time.


    A gaming laptop is still just a 'laptop'. Only difference is the parts are more powerful (Basically more power consuming in the end). I just hope, for your sake, that repairing will work and the drive is not failing on you.

    Did you try Alt+F10 for the Acer Recovery drive (not that I think it will even work, honestly).

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss
  • SeanK
    SeanK Member Posts: 9 New User
    edited February 2018
    SeanK said:
    SeanK said:
    This all that's left after automatic repair no options just this.
    Do you have access to another computer and a USB drive? It sounds like your Windows installation is corrupted and you will need to use some type of recovery media to get it working again.

    You can use Windows Media Creation Tool to create the media. and boot up using the media and do a full system repair. If that doesn't work, you will likely need to contact Acer Support. You could reinstall Windows, but then it can break some Acer programs such as Predator Sense.

    Skelo
    Thank you for your response. I concluded the same and will be trying this method out tomorrow I just wanted to be sure it isn't a minor bug due to a rogue function.
    I'm pretty sure the windows has corrupted
    For a gaming laptop I'm surprised a minor game gave it this hard a time.


    A gaming laptop is still just a 'laptop'. Only difference is the parts are more powerful (Basically more power consuming in the end). I just hope, for your sake, that repairing will work and the drive is not failing on you.

    Did you try Alt+F10 for the Acer Recovery drive (not that I think it will even work, honestly).

    Skelo
    SeanK said:
    SeanK said:
    This all that's left after automatic repair no options just this.
    Do you have access to another computer and a USB drive? It sounds like your Windows installation is corrupted and you will need to use some type of recovery media to get it working again.

    You can use Windows Media Creation Tool to create the media. and boot up using the media and do a full system repair. If that doesn't work, you will likely need to contact Acer Support. You could reinstall Windows, but then it can break some Acer programs such as Predator Sense.

    Skelo
    Thank you for your response. I concluded the same and will be trying this method out tomorrow I just wanted to be sure it isn't a minor bug due to a rogue function.
    I'm pretty sure the windows has corrupted
    For a gaming laptop I'm surprised a minor game gave it this hard a time.


    A gaming laptop is still just a 'laptop'. Only difference is the parts are more powerful (Basically more power consuming in the end). I just hope, for your sake, that repairing will work and the drive is not failing on you.

    Did you try Alt+F10 for the Acer Recovery drive (not that I think it will even work, honestly).

    Skelo
    As in the picture I provided alt+f10 and automatic repair just gives me a black screenshot with a cursor.
    I'm fine really as long as there are no hardware related physical damage. Thank you.
  • Milap
    Milap Member Posts: 1 New User
    Hi Seank, I m having the same issue...i know its an old thread now.. but i want to know that how did u solve the issue...can you please guide me through this
  • GuyPerson123
    GuyPerson123 Member Posts: 19 Troubleshooter

    Mine doesn't even get that far. All I see is a black screen. Very frustrating, hate the product now.

This discussion has been closed.