Keyboard randomly stopped working - AN515-53

Hi all,

Around two months ago, my keyboard randomly stopped working (I have been using an external keyboard since, but I wont be able to bring the entire setup to school). At first, only around half the keys didnt work, but a few days later the entire keyboard stopped working. I first tried taking one of the keycaps off to ensure there was no debris, and I can confirm that it was clean. I also tried reinstalling the standard ps/2 driver, still to no avail.

I originally assumed that the problem was that my friend stepped on my closed laptop, because the keyboard stopped working a few hours later, but upon further thought I wasnt sure how likely that was.

If you have any ideas, please let me know.

My Part number is NHQ3YAA001XXXX

Thanks for the help.

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StevenGen

https://community.acer.com/en/discussion/688097/keyboard-randomly-stopped-working-an515-53

Acer only has an upper keyboard assembly which is their part # 6B.QXXXX,XXX numbers, the part number you have above is another number that you can search for this upper keyboard assembly. A replacement reference for the Nitro laptops and the AN515-53 is available in many languages, below is what they have for the US International keyboard: