AN515-57 After replacing the hub and installing bios, the laptop no longer sees m2 in bios

affedov
affedov Member Posts: 9

Tinkerer

edited July 2023 in Nitro Gaming

Acer Nitro 5 AN515-57
After replacing the hub and installing bios, the laptop no longer sees m2 in bios.
m2 is no longer displayed in bios, but ssd 2.5 is displayed, m2 worker checked on another system

[Edited the thread to add model name to the title]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,124 Trailblazer

    Hi @affedov I would first try to load the default values in BIOS, if this does not work you may have to reinstall Windows.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • affedov
    affedov Member Posts: 9

    Tinkerer

    Bios does not see m2 in general, there is no serial number, I can’t do anything with my m2, the BIOS only detects a new ssd drive, I updated the BIOS, resetting nothing helps

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,124 Trailblazer

    Have you loaded the default values in BIOS? something similar to "Load default setting"

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • affedov
    affedov Member Posts: 9

    Tinkerer

    Bios still does not detect any m2 from any slot

  • Can you send a picture of the bios info tab?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • affedov
    affedov Member Posts: 9

    Tinkerer

    edited July 2023

    here it gives out only ssd drive, m2 does not detect

    [Edited the content to hide sensitive information]

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,124 Trailblazer

    Check the M.2 connection again, clean the contacts.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • affedov
    affedov Member Posts: 9

    Tinkerer

    i buy new m2 2280 , and he doesnt detect in bios.

  • affedov
    affedov Member Posts: 9

    Tinkerer

    inserted into both slots, neither determines m2

  • affedov
    affedov Member Posts: 9

    Tinkerer

    could it be a bios issue? maybe there is an option somewhere to download the original bios from acer nitro 5 an515-57?

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,124 Trailblazer

    I don't think it's a BIOS problem, I think it could be the drive itself or the connector.

    Thank you.
    A greeting.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • affedov
    affedov Member Posts: 9

    Tinkerer

    none of the connectors work, except for sata. + The plug itself is exactly working. The first time it worked. but after I reflashed the BIOS to make DMI work, it stopped displaying

  • Try disabling the vmd controller in the bios by pressing ctrl+s in the main tab:

    Then make sure the ssds show up in the info tab!

    If the problem continues, disconnect the lithium battery, disconnect all SSDs, press the power button for thirty seconds and leave the computer turned off for half an hour:

    Then connect the ssds, the rtc battery and the lithium battery, in that order!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Erin123
    Erin123 Member Posts: 1 New User
    1. Скачивай винду какую хочешь в GPT 10 или 11 безразницы
    2. Идешь на этот сайт https://www.acer.com/ua-uk/support/product-support/Nitro_AN515-57
    3. Скачиваешь драйвер для обнаружения m2

    5.

    6. Распоковать его и закинуть на флешку с виндой.

    7.

    8. Тыкаешь на загрузить download будет у тебя заходишь во флешку где винда и зайди сюда и ставишь драйвер и обновить тыкай и после появится м2