Predator Helios 300 PH315-54 colors are messed up

Argarius
Argarius Member Posts: 1 New User
edited December 2022 in Predator Laptops

I bought my Helios 300 on September of last year and it's worked wonderfully until about a month or two ago.

The colors on the right half of my screen have been pixilated, and when I attempt to put any solid colors on that side of the screen they seem messed up. Like when I put a solid blue on it, it looks purple and has some solid blue.

This also does not happen on my secondary monitor.

Has anyone seen this before, or is my screen just going bad...

And of course it's only a couple months outside the one year warranty, go figure.




Answers

  • KennY22RogerS
    KennY22RogerS Member Posts: 2 New User

    Me too, I am experiencing the same struggle however it is not as big as yours. But if continues to prolong in the coming weeks or months, mine might become the same as yours and I am not sure how the warranty can cover this.

  • Hi @KennY22RogerS Can you tell me the computer model? Example: AN515-55-5890.

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  • Hkup7fvrDFeA3gw
    Hkup7fvrDFeA3gw Member Posts: 16 Troubleshooter

    My old helios display also failed around warranty expire time. It started up flickering a little, but got worse till it flickered so fast permanently nothing could be seen. I didn't want to send the laptop away and still be charged for a diagnosis if I opted out of an expensive repair.

    IIRC, a new screen for my model was going to cost around £170 if I bought from a laptop screens site and fitted it myself, so I opted to buy a monitor on sale instead, laptop no good anymore as a mobile device, but ok as a flat PC. with KB and mouse.

    You may have to just use your secondary monitor as a primary display, if repair money out of the question.

  • KennY22RogerS
    KennY22RogerS Member Posts: 2 New User

    Its the Acer Predator Helios 300 PH315-54-55NE model

    Thank you in advance for noticing my comment.

  • Try updating the bios to the latest version:

    BIOS

    Acer

    1. Change bios capsule update priority to fix seamless recovery fail.

    1.14

    28.4 MB

    2022/11/10

    download

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mosun
    mosun Member Posts: 1 New User

    Hello, I am also experiencing this sort of issue.

    I don't believe that I've noticed it until recently, probably around this week, and it is exactly as it's described in this post: almost the entire top right of the screen's display is inconsistent (no flickering or jittering on my end, only the colors looking extremely off on the right side of the screen), red has yellow dots, blue has purple ones, and I can't spot any issues with green as of now. I've had this laptop since the 22nd of January of 2022, and updating the BIOS, drivers, even Windows itself didn't seem to fix the issue. Thank you in advance for any information concerning this problem.

    Model : Acer Predator Helios 300 PH315-54-72WP