Screen went black on acer aspire E5-511p

tbing89
tbing89 Member Posts: 3 New User
edited June 2023 in Aspire Laptops

Hey guys, I need some help if possible! I have an Acer Aspire E5-511P. Had computer put up for a while cause i had purchased a new Acer. I got it out for my daughter to do her schoolwork, turn it on every thing was doing great it did an update. I had powered it down when she got home, I was showing her it and told her she can use that one. Well anyways we turned it on was doing good walked away with it on came back to a black screen and screen still don't come on. I tried to holding power button to turn it off took battery out let it out for a while hit the sleep button. Still nothing. Any suggestions or should I just take it to a computer shop???? Really hope it not the hardware and can be saved. When you power it on the LED blue light comes on also the orange led light comes on when you charger it. Fan comes on, but no screen on can't see anything all you see is BLACK!!!!! So, idk what to do. Hopefully someone can help me and it's an easy fix at home.

Answers