AV15-52 Keyboard has wrong E and R keys Is this possible to resolve - or is it a feature?

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simongbull
simongbull Member Posts: 4 New User
edited May 2023 in Aspire Laptops

On my new AV15-52 the E and R keys are reversed and yellow rather than white as the other keys are. Is this possible to resolve - or is it a feature? It's a very minor inconvenience, and I was wondering whether other owners had the same issue.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,522 Trailblazer
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    Probably a refurbished laptop. You can replace those 2 keys yourself, watch this video:

    https://www.youtube.com/watch?v=3T0T7vUeTOE

  • simongbull
    simongbull Member Posts: 4 New User
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    Funny, I didn't buy it as refurbished. Bought it as brand new from Currys. Might have to have a word with them.

  • Puraw
    Puraw ACE, Member Posts: 8,522 Trailblazer
    edited May 2023
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  • simongbull
    simongbull Member Posts: 4 New User
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    I've spoken to Currys, it is a well known problem which is apparently mentioned on the internet (I should have checked there first). It is a brand new laptop. It's made of a lot of recycled plastic (a good thing) but they screwed up on the "E" and "R" keys.

    Thanks for your help!

  • simongbull
    simongbull Member Posts: 4 New User
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    Finally, I have found out that the R and E are mirrored, and yellow to highlight that REcycled materials are used where possible.

    I have only mistaken the mirrored E for the 3 once so far!

  • Commodore_1995#
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    I also have the av15-51 model. These keys are that way, to show that it is an eco-friendly notebook. For me, this is not a problem, as I have the habit of typing with ten fingers without looking at the keyboard.
    But for a less experienced person, the inverted E key can be really confusing with the 3 key.

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