Aspire 7 Battery problem sudden decrease in battery performance

core1234
core1234 Member Posts: 3 New User
edited May 2023 in Nitro Gaming

i bought aspire 7 in sept 2022 and recently there was a sudden decrease in battery performance

the battery is not even lasting 2 hrs

while charging it takes normal time to reach till around 40 percent and then suddenly gets charged to 100 in matter of minutes

please help

[Edited the thread to add issue detail]

there was a sudden dip in battery performance after 10th may

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 13,194 Trailblazer
    edited May 2023 Answer ✓

    I am assuming that you keep your power adapter plugged in during gaming, if you play big games on battery only it takes 1 hour to drain a new battery.

    Check if you have the latest BIOS version, Acer released new BIOS versions fixing battery charging issues for some gaming laptops. Disable or uninstall Acer Care Center that controls battery charging and interferes with BIOS and MS ACPI battery control protocol. And change your Power Plan from Acer (custom plan) to Balanced, if you don't see Balanced Power Plan reset your Power Plan to factory defaults.

    https://www.elevenforum.com/t/reset-and-restore-power-plan-settings-to-default-in-windows-11.10322/

    Your battery drained to 1% yesterday, how is that possible, the laptop turns off at 5% (I have that set at 10%). Battery report states 1:27 hrs. left that should be >5 hrs. after less than 1 year. So 1-2 cells may have died after May 10. The Battery Report data may not be that reliable if updates and bloatware (battery limiters) interfered with MS ACPI controller. Open Device Manager and uninstall both these battery drivers:

    Reboot and create a new Battery Report, if still the same results try it for a few days to see if the battery will hold its charge better than 1:28 hrs. life left. If no improvements or getting worse replace your battery, I can help what and where to buy and how to discharge the new battery, to get a full charge cycle count and correct stats for the Battery Report.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,194 Trailblazer
    edited May 2023 Answer ✓

    I am assuming that you keep your power adapter plugged in during gaming, if you play big games on battery only it takes 1 hour to drain a new battery.

    Check if you have the latest BIOS version, Acer released new BIOS versions fixing battery charging issues for some gaming laptops. Disable or uninstall Acer Care Center that controls battery charging and interferes with BIOS and MS ACPI battery control protocol. And change your Power Plan from Acer (custom plan) to Balanced, if you don't see Balanced Power Plan reset your Power Plan to factory defaults.

    https://www.elevenforum.com/t/reset-and-restore-power-plan-settings-to-default-in-windows-11.10322/

    Your battery drained to 1% yesterday, how is that possible, the laptop turns off at 5% (I have that set at 10%). Battery report states 1:27 hrs. left that should be >5 hrs. after less than 1 year. So 1-2 cells may have died after May 10. The Battery Report data may not be that reliable if updates and bloatware (battery limiters) interfered with MS ACPI controller. Open Device Manager and uninstall both these battery drivers:

    Reboot and create a new Battery Report, if still the same results try it for a few days to see if the battery will hold its charge better than 1:28 hrs. life left. If no improvements or getting worse replace your battery, I can help what and where to buy and how to discharge the new battery, to get a full charge cycle count and correct stats for the Battery Report.

  • core1234
    core1234 Member Posts: 3 New User
    edited May 2023

    i always keep my adapter plugged in while gaming and i havent played games in a while

    i updated the bios and disabled the acer care centre

    will try these remaining things and see how it works

    thank u @Puraw

  • core1234
    core1234 Member Posts: 3 New User

    update

    bios update did the job . now getting around 5hrs of battery backup