unable to open downloads in iconia A1-810

Gill
Gill Member Posts: 4 New User
New tablet 6 weeks old. I have downloaded numerous files and get a message unable to open file. On checking the file manager for downloads it showed a message format not supported. I also want to know how to delete downloads.
I am a new user soi am learning as i go. I am disappointed that i have been unable to access file. An example of this was i was unable to open a downloaded bus time table
Any help advice would be appreciated

Many Thanks

Answers

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    1. What is (are) the format not supported? If you don't have the good app installed, it doesn't work.

    2. For deleting files, use your file manager, long press on file and choose delete.

  • Gill
    Gill Member Posts: 4 New User
    Thank you for the update It does not say what format is not supported? Also when downloading files it says unable to open file. I never expected this problem as I thought you just downloaded files that I would be able to read ?
    What app do i need to install to open downloaded files
  • Aximtreo1
    Aximtreo1 Member Posts: 2 New User

    I would suggest Adobe Reader for a start. A lot of the text files you will download uses this program to open and close.

  • Gill
    Gill Member Posts: 4 New User
    Thank you for the advice. I downloaded adobe reader and it worked. I would not have had a clue if it had not been for this forum.
  • icemanjm
    icemanjm Member Posts: 1 New User

    I have the same problem b1 a71 model im new to this tablet thing as well but i already had adobe reader dloaded from previous app that required it but it wont open pdf files coming from email but it openrd user manual any assisrance appreciated

  • Philman
    Philman Member Posts: 255 Enthusiast WiFi Icon

    If you can't open a pdf with Reader:

    - test another Reader (see on Play Store)

    - some pdf are signed or protected

    - download your attachment and open it separetly

    - go to Settings - Applications - Long press on Adobe Reader - Clear cache, data and preferences. Return to your mailbox and choose Adobe Reader to open pdf

     

  • biwzaza45
    biwzaza45 Member Posts: 1 New User
  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    Download Kingsoft Office from the Google store, it pretty much opens everything, a bit like Microsoft Word, but better and it's free !

  • Gill
    Gill Member Posts: 4 New User

    Hi

     

     Many thanksfor thr advice

     

    Regards

     

    Gill

     

     

     

     

     

     

  • alanpoynton
    alanpoynton Member Posts: 2 New User

    How do l get downloads from my iconia a1 

  • roadwarrior796
    roadwarrior796 Member Posts: 273 Practitioner WiFi Icon

    Download a file manager like ES File Explorer/Manager, run it and navigate to the downloads folder.

  • alanpoynton
    alanpoynton Member Posts: 2 New User

    Can any one t can not get downloads on my acer iconia A1 please

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