Screen flickering with Pink/Purple lines across the bottom of my Acer Predator Helios 300 laptop.

TheWhisperingDeath · April 2023

Hello.

I have an Acer Predator Helios 300 Core Core i5, 7th Gen Laptop. Bought it in 2018. Been just around 5 years since the purchase date.

Laptop was working fine until few hours back it suddenly started flickering with pink/purple horizontal lines across the bottom of my screen. I have attached the video as well as picture below.

Can anyone please help me with the issue and let me know what the solution to this is?

Thank You.

[Edited the thread to add model name]

ezgif-3-3b30c281b4.gif

StevenGen · April 2023

https://community.acer.com/en/discussion/684149/screen-flickering-with-pink-purple-lines-across-the-bottom-of-my-acer-predator-helios-laptop-help

This is from the Intel Graphics driver, you need to go into the Intel® Graphics Command Center > System > Power > locate Panel Self Refresh and click the enable button

TheWhisperingDeath · April 2023

https://community.acer.com/en/discussion/comment/1197370#Comment_1197370

Hey mate.

Thanks for the reply.

Unfortunately I can't find the "Panel Self Refresh" option. Repeated all the steps but there isn't one.

All it shows is this:-

StevenGen · April 2023

https://community.acer.com/en/discussion/comment/1197624#Comment_1197624

I thought that your Intel® Graphics Command Centre would have the Panel Self Refresh, must be only for the Intel Xe graphics. Go here to “Troubleshoot screen flickering in Windows” and try this out for Win-10.

As with the Xe graphics of my 11Gen cpu like below, this is the Intel® Graphics Command Centre and I need to turn the "Panel Self Refresh" to ON, as my screen started to flicker after the last Intel driver update and switching this to ON stopped the flickering of the screen completely.