an515-44 LCD data flex is faulty, can i use another cable?

Yns1214
Yns1214 Member Posts: 4 New User
edited April 2023 in Nitro Gaming

Hello. My lcd data cable is faulty, my part number is DC02C00PW00. I can't find this cable. Can I use another cable instead of this cable?

[Edited the content to add issue detail]

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Yns1214

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact a nearby local store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


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  • Yns1214
    Yns1214 Member Posts: 4 New User

    thank you for your thoughts. out of warranty. Actually, what I want to know is can I use the same but different part number cable. When I ask the service, they say send it to me and I don't have time for it. DC02C00IW00 has the same features, can I use it?

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,396 Trailblazer

    Hi @Yns1214 is this the wire?

    If it is, this is the reference you have in Acer.

    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Yns1214
    Yns1214 Member Posts: 4 New User

    Yes yes, this is the cable I'm looking for, 144hz 40 pin, but it's not available in my country, order times are too long and I don't have time. Thank you

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,396 Trailblazer

    I understand, I don't know where I could get it quickly, wait for more answers.
    Have I already searched the internet with that reference?

    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)
  • Yns1214
    Yns1214 Member Posts: 4 New User

    yes, I searched and found it, it comes to me on the way, there is a problem here, I connected to HDMI and disabled the video card. Now the HDMI image is gone and the laptop fans are running at very high harm non-stop, there is no video at all.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 14,396 Trailblazer

    Excuse me, I don't understand what you're saying, what do you mean by deactivating the video card?
    Thank you.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • Microsoft MVP (2003-21) - Windows Insider - (alezmvp)