Battery showing 0% after complete charge

Msk001
Msk001 Member Posts: 4 New User
edited April 2023 in Nitro Gaming

When I switch on the laptop it shows 0% battery but when the charger is plugged in the indicator indicates as charge complete with steady blue light

Answers

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    Download hwinfo and have a look at the wear level of your battery at the left side of the smart battery menu.

  • Msk001
    Msk001 Member Posts: 4 New User

    I'll try this for once

  • Msk001
    Msk001 Member Posts: 4 New User

    @wascas

    wear level is 18.4%

  • Msk001
    Msk001 Member Posts: 4 New User

    its 100% now

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon
    edited April 2023

    What model do you have and how old is your battery? Batteries have a limited life span and are used up after a few years of use. They are used up when they have only 80% of the original capacity. You can create a battery report according to the following method. If it gives the same results as hwinfo, I suggest to replace the battery.

    https://support.microsoft.com/en-us/windows/caring-for-your-battery-in-windows-2db3e37f-5e7d-488e-9086-ed15320519e4

    Get a detailed battery report in Windows 11

    If you’re interested in getting more technical info about your battery usage and estimated capacity, you can use the Powerfg command-line option that’s built into Windows 11 to generate a battery report.

    Select Search on the taskbar, type Command prompt, press and hold (or right-click) Command prompt, and then select Run as administrator > Yes.

    At the command prompt, type powercfg /batteryreport, then press Enter.

    The battery report will be an HTML file that’s stored in a folder on your PC. The file location will be shown in the Command Prompt window.

    Open File Explorer, go to the folder that the report was saved to, and then double-click the battery report (HTML file) to open it in your web browser.

    You can get a lot of detailed info about your battery usage and capacity. Some particular sections you might want to look at to get started include the following: Installed battery, Recent usage, and Battery usage.

  • Puraw
    Puraw ACE, Member Posts: 14,771 Trailblazer

    You need to examine the charge/discharge and wear history over the last 3 days, not the present state like HWINFO. Create a Battery Report by typing/pasting the following line in the Command Prompt:

    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html

    Double click on the file on your desktop and check the drainage history, if indeed zero you need to replace your battery ($30)