Fans suddenly went to max and fps has been lowered dramatically in Nitro 5

coolmangusty
coolmangusty Member Posts: 7

Tinkerer

edited May 21 in Nitro Gaming
I have an acer nitro 5 laptop, and I was playing apex and suddenly my fans went to the max and my fps dropped from 144 to 10-20 and from then, they're stuck on that low fps. my laptop is a bit slower now and all games fps are a lot lower than usually. this has happened before in the past, but it managed to fixed itself after 1-2 days. not sure what happened, anyone that knows what the cause could've been, please help

[Edited the thread to add model number to the title]

Answers

  • coolmangusty
    coolmangusty Member Posts: 7

    Tinkerer

    i figured it might be a temperature problem, a few weeks ago when i loaded up games like apex, the temperature of my CPU was at 50-60 degrees, now when i try loading up apex, the temperature of my CPU is at 90+ degrees. will replacing thermal pasting and clearing the fans help?
  • sri369
    sri369 ACE Posts: 2,769 Pathfinder
    Get a small desk fan (the $10-$20) ones from amazon that are like small personal fans and direct it near F1-F18 keys area and/or get a nice laptop pad with good fans, that should suffice before resorting to more drastic things like paste replacement.
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  • StevenGen
    StevenGen ACE Posts: 12,106 Trailblazer
    I have an acer nitro 5 laptop, and I was playing apex and suddenly my fans went to the max and my fps dropped from 144 to 10-20 and from then, they're stuck on that low fps. my laptop is a bit slower now and all games fps are a lot lower than usually. this has happened before in the past, but it managed to fixed itself after 1-2 days. not sure what happened, anyone that knows what could've been the cause, please help

    (Thread was edited to add model name to the title)

    It could be the thermals like fans, pads and paste, do a repaste and change the pads and clean the fans of all felt and dirt, also make sure that your cpu/gpu fan bearings are working 100% as that could contribute to overheating and fps dropping. Also and what I've got with my brand new Nitro 5 (as I have no such problems like you have) is to use a good tablet laptop cooler (like the Thermaltake high range tablet coolers) especially when playing games. If all that doesn't reduce temps and raises fps then your problem could be with the power supply internal circuitries that are related to powering the cpu and gpu. Try also to undervolt the cpu/gpu and see if this fixes your problems?  

    Otherwise and if the overheating and low fps still happens? My advice and solutions to you is as follows, take your laptop to an experienced technician that does micro soldering and can diagnose and change circuitries parts but especially knows these power issue problems that can cause cpu/gpu overvolting that causes overheating and why your cpu/gpu fans are compensating by running at high rpm's, as and If these symptoms are allowed to continue and you don't have this checked out? Or 
    either change the motherboard of your laptop to a new one. As and if you allow this, then the next thing will be that you either burn out the gpu or cpu from the overvolting power on this laptop, that will destroy the laptop and you won't be able to power it on. As these power related circuitries inside the laptop, like the Super IO, capacitors and mosats etc will burn out. This is my opinion only and you can take it as you may? 
  • xBullseye
    xBullseye Member Posts: 3 New User

    What have you done to fix the issue? I experienced this today as I was running GTA V and everything was fine until the fans went to max and fps got really low (~ 10 fps). I cannot run any game properly as they all run on low fps now.

    Laptop:  Acer Nitro 5 AN515-57-57RS - Intel Core i5 - NVIDIA GeForce RTX 3060, RAM 8 GB (added another 8 GB too), SSD 512Go.

    I would appreciate any kind of help, please. Thanks!

  • Jerson21
    Jerson21 Member Posts: 9

    Tinkerer

    Any update about this issue? I just experienced it today. I'm just playing Monster Hunter World and then the fan went full throttle in the middle of the game and the the fps dropped. I turn off my laptop immediately and after 1hr I turned it on and try all the games and yeah the fps turned much lower than usual.

    Any suggestions please

  • mizulaci
    mizulaci Member Posts: 1 New User

    Hi there,

    I have the same issue.

    I let the battery run out of electricity and experienced that drop of fps from 200 to 20.

    I recharged the battery and pluged to power supply but the gpu performance is very low, and the fps is 20 under the game.

    Any advice?

  • uraiwest
    uraiwest Member Posts: 5

    Tinkerer

    Hi, I experienced the same issue, sudden fps drop and fan speed went maximum at that time. Mine is Nitro AN515-57 Intel I9 RTX3060 32GB.

    Any update on your problem?

    Please anyone help us, it is really frustrating.

  • Jerson21
    Jerson21 Member Posts: 9

    Tinkerer

    Any update? did you already fix it? If you happen to fix it please share what did you do to fix it. I would really appreciate if you do.

    Thanks.

  • uraiwest
    uraiwest Member Posts: 5

    Tinkerer

    Nope mate, it still persist although Ive tried any suggestion I could found on internet. Iam not notebook expert, please anyone here help us regarding this problem. This is one hell of a problem, so frustrating.

  • uraiwest
    uraiwest Member Posts: 5

    Tinkerer

    Thanks God i have figured it out. Turns out it is thermal paste issue, I replaced it and the issue is resolved. The weird thing is my laptop is only less than 4 months old, and when I opend the thermal paste cover, the paste looks still good. But anyway yes it was the thermal paste, but weird!

    Hope it helps you too

  • Thundersturk
    Thundersturk Member Posts: 2 New User

    Same thing happened to me and thanks to someone in Tom's Hardware I fixed it. Here is that he told me:

    Use DDU to remove all GPU drivers then manually reinstall with the latest driver reversion sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

    "Prior to removing your GPU drivers, I'd also see if your laptop is pending any BIOS updates, then follow through to see if your OS is pending any updates."

    This fixed it for me hope it helps you guys too.

  • Stan0033
    Stan0033 Member Posts: 1 New User
    edited April 7

    Hi, I have the exact same acer nitro 5 15-57 and this already happeend to me 2 monthgs ago, and how I fixed it long-term was by updating the bios to the latest version by downloading it from the official page for my laptop - https://www.acer.com/us-en/support/product-support/Nitro%20AN515-57/downloads

    Just now this happened to me again while playing Fortnite - fans maxed and fps ddropped to 20-ish. Now I will install the latest nvidia driver and see if that fixed it long-term but if it didnt I dont know what to do since my bios version is already up to date.

  • emrecolak55
    emrecolak55 Member Posts: 1 New User

    Hey everyone, I encountered the same problem and fixed it by trying a solution I found on the internet. I pressed the power button for 20 seconds to turn off my laptop, then I left it unplugged for 20 minutes. After that, I plugged the charger back in, and the problem was solved.

    Before trying that, I had tried DDU, cleaning my laptop, etc., but this finally fixed my problem.