DTS Audio Processing not working "DTS Audio Processing settings are unavailable as audio"
Tinkerer
Hi,
I have a problem with DTS audio processing. I don't really know if this happen to my laptop and it says: "DTS Audio Processing settings are unavailable as audio service connection lost". Can someone an expert on this explain why this happens? I'll really appreciate it if this can be solved easily.
[Edited the thread to add issue detail]
Answers
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Hello!!
# Try to update the sound driver
1. Hold windows key and hit letter X.
2. Choose the device manager option.
3. Go with the option sound driver.
4. Under the title sound driver.
5. Right click on that option ----> Update all driver under the title sound driver.
6. Choose "search automatically".Check this T/S and post the result.Regards,
LunaNova14
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Hello!!
I've try it just now, but it seems not working at all. Is there any method with this problem? 🥹
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What is your laptop model number? For example, SF314-44?
Jack E/NJ
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My laptop model number is SF314-43
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Uninstall DTS Console Utility in "Add or remove programs" and reboot. Navigate to Acer Support in your country and download the DTS Console Utility 2021/11/04, Version: 1.6.1.0, Vendor: XPERI and install.
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Download & unzip the following driver. Then press WIN+R. Browse the unzipped DTS directory and run install_uwp.cmd
https://global-download.acer.com/GDFiles/Driver/XPERI%20DTS%20Utility/XPERI%20DTS%20Utility_XPERI_1.6.1.0_W11x64_A.zip?acerid=637715895986916954&Step1=&Step2=&Step3=SF314-43&OS=ALL&LC=en&BC=ACER&SC=PA_6
Jack E/NJ
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It's only show About DTS
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Uninstall DTS Console Utility in "Add or remove programs"
Restart in Safe Mode: Press Shift + click on Restart (Start menu>Power), Troubleshoot>Restart>Safe Mode+Networking F5 or 5. The do the uninstalling and installing of that file JackE mentioned in Safe Mode.
You may have corrupted audio drivers in the Windows Driver Store, check in Device Manager if you see any yellow problem icons (also check the hidden devices). To explore the driver store download freeware RAPR.
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Hello again,
I got this command that says run only scripts that you can trust. But I worried about this selection. Can you help me please? I hope it can run properly without harming my laptop. Thank you
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Hi,
The security warning gives me this same command as before. Should I select Run Once
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Yes. Enter R to run once
Jack E/NJ
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It show me error
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Open Task Manager startup tab.Right click and disable realtek audio manager. Then open Device Manager and uninstall realtek HD audio driver Then shut down Windows normally. Turn machine back on and let Windows auto re-detect the audio hardware and re-install the drivers. Then try to install DTS again.
Jack E/NJ
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Hi, OP! I want to ask if the issue has been resolved. I am experiencing the same problem and have followed the given instructions, but they do not seem to be working. I would appreciate it if you could let me know the steps you have taken so that I can follow them as well. Thank you so much in advance!
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Show us a picture of the error.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.0
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