So yesterday I received a gift from my sister who came to India from Malaysia, an Acer swift x, though it had an issue where the trackpad was very badly glued, and within an hour of use it popped out of place, now it is hanging by some glue at the corner and the connector, I obviously need to seal it to prevent dust from going in.
On contacting Acer support, they proved to be extremely disgustingly unhelpful, saying that the ITW needs a proof such as passport and visa, as my sister is here I told them it is available, though apparently they want both that and Aadhaar card (a local Indian identification that foreign nationals can't get) so due to extremely badly trained service center reps, apparently there is no point of the warranty, and I'll have to repair it myself.
I had just spent 2 hours on call with Acer trying to clear up the matter, and with the amount of stuttering I got and getting the call hung up on me 3 times, I've given up on getting any official support.
Model number
Swift X AMD SFX14-42G-R8Y5