Acer Predator PH315-54 All options are greyed out in bios

devilhunter
devilhunter Member Posts: 6

Tinkerer

edited April 2023 in Predator Laptops

There is no password prompt for Acer Predator bios after setting a password. Can't edit anything in bios

I had set up password for supervisor to turn off secure boot .I turned it off

After that i wanted to turn on secure boot but i can't because all options are greyed out , and it is not asking for bios password

model PH315-54

[Edited the thread to add model name to the title]

Best Answer

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Answer ✓

    Can you share some pictures with your SNID/SN hidden?

    Trying to do my best here - Your happy Predator owner =)!

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Answer ✓

    Can you share some pictures with your SNID/SN hidden?

    Trying to do my best here - Your happy Predator owner =)!
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @devilhunter

    I am really sorry for the inconvenience..   Let us do the basic steps first..

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     
    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.  

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     
    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

     
    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • devilhunter
    devilhunter Member Posts: 6

    Tinkerer

    @XdxD here are the images bro

  • devilhunter
    devilhunter Member Posts: 6

    Tinkerer

    @William_mk2 Bro i tried the things u have mentioned it didn't worked.

    I have non removable battery

  • Puraw
    Puraw ACE, Member Posts: 12,656 Trailblazer

    Try to reset your BIOS with CMOS (see link below by Intel for Acer)

    https://www.intel.in/content/www/in/en/support/articles/000025368/processors.html

    A Supervisory password can only be cleared by Acer Services, check with Acer Services in your country about the procedures.

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon

    Try turning off your Supervisor password (on in your pictures) and then turn it on.

    Trying to do my best here - Your happy Predator owner =)!
  • Try resetting the battery: disable fast startup in power options, turn off the computer, unplug the power adapter, press the power button for thirty seconds and leave the computer off for half an hour.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • devilhunter
    devilhunter Member Posts: 6

    Tinkerer

    @egydiocoelho how to turn off fast startup??

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • chiva
    chiva Member Posts: 1 New User

    Thank you very much! I followed the instructions you provided, and they worked for me. My laptop model is Acer Swift 3.