How to charge and play while using a Acer nitro I don't know where to fix it?

CosntbleJames
CosntbleJames Member Posts: 8 New User
edited April 2023 in Nitro Gaming

Hey guys I got a acer Nitro laptop and my original charger broke and I bought a new one on amazon and when I play games like sea of thieves it charges then stops then charges then stop completly and I dont know where to fix it?

[Edited the thread to add model name to the title and add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,203 Trailblazer

    There is a problem with that new charger; did you buy exactly the same power adapter with identical voltage and Watt as your broken one? The brand does not matter but the DC Volt out and Watt are crucial, the plug that fits the barrel port of your laptop is also very important if the fit is bad (loose or jammed) you may get that intermittent contact you are describing so compare the tips of the plugs if the color is the same, length of the barrel and ID of the inside of the pin (you need a caliper tool to measure that) but if the plug goes in without effort and fits snugly with a positive click when fully inserted you should be OK

    Next is to check is the condition of your battery as you have been draining it for some time, maybe below the 2% charge threshold that can damage the cells. Type/paste the following line in the Comand Prompt:

    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html

    and open the file "battery_report.html" on your desktop (double click), see what the Full Charge Capacity is and how it compares to the Designed Charge Capacity, if you see blanks or very low charge numbers you need to replace your battery ($30).

  • CosntbleJames
    CosntbleJames Member Posts: 8 New User

    Ya I think it might be how much power it gives

  • Puraw
    Puraw ACE, Member Posts: 13,203 Trailblazer

    Do it step by step, buy first a new adapter and see on the list if your Nitro model is on it, did you compare the tips of the two adapters, are they exactly the same (color and size, outside and inside the tip)? If you want me to see your posts click on "Quote" or type @Puraw at the top of your reply😉

  • CosntbleJames
    CosntbleJames Member Posts: 8 New User

    Yeah im thinking of buying one with the right voltage

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer

    The most important thing that you haven’t said is, what is your Nitro 5 model number is, as every Nitro has a different charger and you need to buy the same adaptor/charger as your oem specs. Buying a generic adaptor from Amazon is not the way to go, as its got to be a high power adaptor like and as an example the Nitro AN515-58s adaptor/charger is a Chicony Power A280A010P 1.7280W High power 5.5PHYat 19.5V/14.36A which is a very high powered adaptor and your Nitro needs these sorts of high end laptops adaptors otherwise you will have problems like you are having.