Acer Nitro 5 often crashes often but resolves itself "No Bootable Device" screen

rpamatma
rpamatma Member Posts: 1 New User
edited April 2023 in Nitro Gaming
My Acer Nitro 5 (purchased in 2019) often crashes randomly, especially during gaming. Sometimes, my screen just freezes and I am forced to shut down the laptop. When I boot up the device immediately after a crash, I get the following "No Bootable Device" screen
[Edited the thread to add model name to the title and add issue detail][Edited the thread to add model name to the title and add issue detail]




In other times, my laptop shows the following error before crashing:
Inline image


After getting this error, the laptop boots up and shows the "no bootable device" screen again.

When I get the "No Bootable Device" screen,  I just wait for a while (around 15 minutes) and when I boot up my laptop it works normally, but the laptop working occurs randomly. My laptop is working now but is unreliable.

I checked the BIOS when the laptop works normally and it appears my HDD gets detected (check HDD1 Model Name below)

Inline image

And when I check the BIOS when I get the "No Bootable Device" screen, my HDD does not get detected (notice that in the image below, the BIOS does not recognize the drive in the HDD1 slot)

Inline image


I just did a fresh install of Windows 10 around a month ago and all my drivers are updated. Is there anything I can do to reduce the number of times my laptop crashes? It has consistently been crashing at least once every two days.

If it is important, my laptop is still under warranty.

Answers

  • Sumanth
    Sumanth Member Posts: 103 Skilled Fixer WiFi Icon
    Check if opening the bottom panel of your laptop voids your warranty.
    If not, you can try to open it and check if the drive is connected loosely.
  • JorgeVera
    JorgeVera Member Posts: 4 New User

    Has anyone given you a solution? Could you fix it?A week ago I started having the same problem, I'm playing and it freezes, it turns off and "no bootable device", look for the solution from Acer on (F2, F9 and F10) and it recognizes the memory again, but it's very annoying that every time i try to play this happens

  • Puraw
    Puraw ACE, Member Posts: 13,206 Trailblazer

    Hi, this is a 2 year old thread, please open a new thread as few will read your question, if you keep posting in old threads moderators won't be able to close them. Thanks😉