RG270 bmiix monitor is all messed up? Please help???

CalumKTM
CalumKTM Member Posts: 2 New User
edited April 2023 in Monitors

I can't really explain it but I turned on my pc today and my monitor was suddenly all messed up, it seemed like it was very pixelated.

[Edited the thread to add model name to the title]
D6A21395-D2A4-4045-9438-492485452124.jpeg

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    Hi @CalumKTM tell us first of all please, the model of the computer, the screen and the version of the operating system.
    It may be a specific problem with the video loading, if you restart it it should show up fine, have you checked it?
    In the event that the problem occurs more than once, you must install the correct video driver, that is, the one provided by Acer. In the event that you installed the one from the graphics card manufacturer, did you?

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • CalumKTM
    CalumKTM Member Posts: 2 New User

    @Alejandro_AC it is only the monitor that is messing up because I have plugged the monitor into my Xbox and it still was wrong. The exact model of the monitor is RG270 bmiix

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,319 Trailblazer

    That model seems to have two HDMI inputs, have you tried both?
    Can you try a different HDMI cable?
    I do not know what can be modified within the internal configuration of the monitor, access it and check the video and resolution parameters.
    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)
  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Also, when you first turn the monitor on, does the artifact show up in the Acer splash screen as well?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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