My laptop "acer aspire 3 a315-31-c0a7" battery charging stuck at "0%"

pravin
pravin Member Posts: 2 New User
edited July 5 in Aspire Laptops
My laptop "acer aspire 3 a315-31-c0a7" I changed keyboard since it was not working properly. Now it doesn't charge at all. Battery is stuck at "0". When I start laptop it shows battery charging at 0%. I dont know what exactly happened. It was charging earlier. And laptop wont start without battery.
Please help.

Best Answer

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator
    edited March 2023 Answer ✓

    Hello!!

    @pravin

    Step 1:

    Please try the below steps:

     1) Remove the power adaptor and Battery.

    2) Press and keep hoalding the power button at least 40 seconds.

    3) Connect the power adaptor without fixing battery.

    4) Power on the laptop .

    5) After logon to the windows, Shout down the laptop.

    6) Fix the battery and connect the power adaptor . Now power on the laptop again.

    Or

    Step 2:

    1) If booted into Windows, shut down your computer completely, then remove your a/c power cord.
    2) Remove or disconnect the battery from your laptop/notebook.

    3) Replace the a/c power cord, restart your computer and boot into Windows.

    4) Go into Control Panel/Device Manager and look for and expand "+batteries" listed under your computer.

    5) Right click on each "ACPI-complaint control method" entry and uninstall each, if more than one.

    6) Shut down (not re-start) your computer.

    7) Reinstall or reconnect your battery, plug in your a/c adapter.

    8) Restart your computer and boot into Windows, which will reinstall the battery software.

    9) Check your battery status on the bottom toolbar - hopefully it will now say "plugged in/charging".

    10) If okay, you should completely exhaust and recharge your battery at least 3 times to finish calibrating and conditioning your battery.

    11) To prevent (hopefully) this problem in the future, go into your power settings and set your computer to shut down at around a 20% battery remaining level. Hope this works for you.

     

    Kindly let me know about the feedback. Wil go for another solution if not sucess. 

    Regards,

    LunaNova14


Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi @pravin

    Please try to re-install battery drivers from device manager and check if the issue is resolved. 
    Click on 'Yes' to accept my comment as answer
  • Misho123
    Misho123 Member Posts: 2 New User

    Hi , I am having similar problems, did you figure it out?

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator
    edited March 2023 Answer ✓

    Hello!!

    @pravin

    Step 1:

    Please try the below steps:

     1) Remove the power adaptor and Battery.

    2) Press and keep hoalding the power button at least 40 seconds.

    3) Connect the power adaptor without fixing battery.

    4) Power on the laptop .

    5) After logon to the windows, Shout down the laptop.

    6) Fix the battery and connect the power adaptor . Now power on the laptop again.

    Or

    Step 2:

    1) If booted into Windows, shut down your computer completely, then remove your a/c power cord.
    2) Remove or disconnect the battery from your laptop/notebook.

    3) Replace the a/c power cord, restart your computer and boot into Windows.

    4) Go into Control Panel/Device Manager and look for and expand "+batteries" listed under your computer.

    5) Right click on each "ACPI-complaint control method" entry and uninstall each, if more than one.

    6) Shut down (not re-start) your computer.

    7) Reinstall or reconnect your battery, plug in your a/c adapter.

    8) Restart your computer and boot into Windows, which will reinstall the battery software.

    9) Check your battery status on the bottom toolbar - hopefully it will now say "plugged in/charging".

    10) If okay, you should completely exhaust and recharge your battery at least 3 times to finish calibrating and conditioning your battery.

    11) To prevent (hopefully) this problem in the future, go into your power settings and set your computer to shut down at around a 20% battery remaining level. Hope this works for you.

     

    Kindly let me know about the feedback. Wil go for another solution if not sucess. 

    Regards,

    LunaNova14


  • Dany74
    Dany74 Member Posts: 1 New User

    Hi, I tried the 2 solutions but battery still stuck at 0%….

    Any idea to solve it ?

    Thanks

    Daniele