Aspire V5-472-6893 Shuts down instead of Reboot - Have to Hit Power Button For It To Finish Reboot

RandomTech
RandomTech Member Posts: 3 New User
I cannot seem to locate support on the model. Still a good laptop and would like to correct the issue. Its been doing this ever since I switched to Windows 10 from 8. Getting tired of it and was hoping someone had insight.
Many thanks

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Press WIN+R. Enter 'sysdm.cpl'. Click advanced tab. Click Startup & Recovery settings. Uncheck the box automatic restart under System Failure. if that doesn't work, then update the Intel OEM Win10 Management engine driver at this link

    Jack E/NJ

  • RandomTech
    RandomTech Member Posts: 3 New User

    Hi JackE, I am just getting back to this old laptop, I cannot seem to locate that driver anymore. Can you help?

  • RandomTech
    RandomTech Member Posts: 3 New User

    I think I found it here!

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Yes, the download site has been updated and changed since the last time you checked in. Good luck.

    Jack E/NJ