Nitro AN515-54 series shuts off suddenly and wont turn on

qoewou
qoewou Member Posts: 2 New User

I was just playing a game, then out of nowhere, the Acer power menu pops up, i closed it because I didnt want to turn off the laptop. A few seconds later, it popped up again. I wasnt holding the power button and then it shut off, I didnt know what to do and when i tried to turn it back on, it turned on and the keyboard lit up but the screen didnt turn on. Then about 2 seconds later, it turns off again, after I did it a few times, it wouldn't turn on anymore. When i plugged my mouse in, it turned on the light on the mouse. Before it couldnt turn on anymore, it said "Preparing Automatic Repair" So I don't Know What to do now, it wont turn on and i cant plat on my Acer Nitro 5 yet. I bought it in 2019 and it was madein 2019 also. I hope someone can help me so my laptop can be used again. Thank You if you tell me the solution.

Answers

  • qoewou
    qoewou Member Posts: 2 New User

    I forgot to add this to the post : I have to press any key on the keyboard twice to turn it on but it just shuts off again

  • JackE
    JackE ACE Posts: 45,087 Trailblazer

    Unplug charger. Press and hold power button for about 15 seconds. Plug charger back in. Wait for battery charge LED to turn from steady or blinking orange to steady blue. This may take several hours. Only after battery LED turns steady blue, try to turn laptop on again.

    Jack E/NJ

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    it needs general cleaning and maintenance mate

    bring it to any Acer service center or trusted skilled tech for cleaning and troubleshooting

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • JackE
    JackE ACE Posts: 45,087 Trailblazer

    Unplug charger. Press and hold power button for about 15 seconds. Plug
    charger back in. Wait for battery charge LED to turn from steady or
    blinking orange to steady blue. This may take several hours. Only after
    battery LED turns steady blue, try to turn laptop on again.

    Jack E/NJ

  • I would also try disconnecting and reconnecting the lithium battery!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 45,087 Trailblazer

    Unplug charger. Press and hold power button for about 15 seconds. Plug
    charger back in. Wait for battery charge LED to turn from steady or
    blinking orange to steady blue. This may take several hours. Only after
    battery LED turns steady blue, try to turn laptop on again.

    Jack E/NJ