Aspire A515-46 keyboard issue the keyboard is giving me the issue with the backspace and S key.

rzee
rzee Member Posts: 22 Networker
edited February 2023 in Aspire Laptops

I have an Aspire A515-46 with windows 11. The backspace key type a lower case "s" and the "s" key backspaces and type the letter "s". I tried the on-screen keyboard and it behaves normally.

I also have set the region and keyboard to US with no effect. I loaded the trial ubuntu and got the same backspace and "s" issue. At that piont I thought it must be a faulty keyboard, so I replaced it.

The new keyboard is giving me the same issue with the backspace and "s" key.

The Bios is version 1.02.

Can anyone have a suggestion for this strange issue?

[Edited the thread to add model name to the title and issue detail]

Answers

  • rzee
    rzee Member Posts: 22 Networker

    In addition, a USB keyboard works fine

  • Puraw
    Puraw ACE, Member Posts: 14,030 Trailblazer

    Hi @rzee

    In Windows 11:

    Open the Registry Editor by navigating to C:\Windows\regedit.exe in Windows Explorer, or type REGEDIT in the Search box. Once it is open, navigate here:

    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout

    If there are entries named Scancode Map or Value Scancode Map, delete them. Those entries are what causes Windows to remap incoming key presses from the keyboard.

    Once you are done deleting them, restart your computer. Key mappings will be reset to their default settings. 



  • rzee
    rzee Member Posts: 22 Networker

    It worked.

    Thank you

  • Puraw
    Puraw ACE, Member Posts: 14,030 Trailblazer
    edited March 2023

    No problem, please click that this was the answer.(Solved)😉