Nitro AN515-57. Touchpad problem.The touchpad works, but gesture controls like scrolling don't work

YourCrazyBrain
YourCrazyBrain Member Posts: 2 New User
edited February 28 in Nitro Gaming

Hello. I purchased a Nitro AN515-57 laptop. There is a problem with the touchpad: in BIOS I activated the touchpad - Main - Shift+S - chose PC2 (in I2C the touchpad didn't work at all). The touchpad works, but gesture controls like scrolling don't work. I installed the ELANTECH driver from the official site. It didn't help either. And there is no touchpad in Device Manager either.

[Edited the thread to add issue detail]

Best Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,595 Trailblazer
    Answer ✓

    Hi,

    Go to Acer driver support site and download Serial IO driver, you can reinstall it in Device Manager, expand System Devices in Device Manager, right click Serial IO driver and click update driver, then select Browse my computer for drivers and browse to where you saved the downloaded driver.

    https://www.acer.com/gb-en/support?search=Nitro%20AN515-57&filter=global_download&suggest=AN515-57;0

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon
    Answer ✓

    after selecting “Browse my computer for drivers”, select “Let me pick from a list of available drivers of my computer”, then select the listed model next from the first list.

    press “Next” then finish and restart

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


Answers