Acer nitro 5 AN515-57 (SNID: NHQELEM009XXXX) display flickers even after driver update

'm not sure what causes this issue. I have an acer nitro 5 laptop which was bought from Dubai in 2021 December. It gives a display flicker. I updated my GPU and CPU drivers from the specific vendor websites and it was good for a few weeks and it started again.

This is what it looks like.

WhatsApp Image 2023-02-24 at 12.37.13.jpg

This not only affects my laptop display but also comes into chrome when I watch a youtube video or when I'm on a WhatsApp call on my laptop.

If it is a driver issue where can I find the pnp monitor driver(currently having the driver which was installed in 2006).

If you have an answer for this feel free to comment.

Thanks.

[Edited the content to hide sensitive information and to add issue detail]

Accepted answers

brummyfan2

Have you tried connecting to an external monitor/TV with a HDMI cable? If not, try connecting to an external monitor and see whether the display is better, there's no PnP monitor drivers available, you can try reinstalling it by uninstalling current driver in Device Manager, reboot and let Windows install the driver.

Please remove the SNID number from the post, it's your personal information and don't give to anyone.

You could also try the Display adapter drivers from Acer Support site, download and install the appropriate drivers.

https://www.acer.com/gb-en/support?search=Nitro%20AN515-57&filter=global_download&suggest=AN515-57;0

All comments

anthony01

Furthermore, I reset my laptop twice and still the issue continues

brummyfan2

Have you tried connecting to an external monitor/TV with a HDMI cable? If not, try connecting to an external monitor and see whether the display is better, there's no PnP monitor drivers available, you can try reinstalling it by uninstalling current driver in Device Manager, reboot and let Windows install the driver.

Please remove the SNID number from the post, it's your personal information and don't give to anyone.

You could also try the Display adapter drivers from Acer Support site, download and install the appropriate drivers.

https://www.acer.com/gb-en/support?search=Nitro%20AN515-57&filter=global_download&suggest=AN515-57;0

anthony01

@brummyfan2 Yes I have an external monitor which is connected using the HDMI for the GPU RTX 3050 and that do not show any issue like this. Ill try what you said.

Thanks a lot.

brummyfan2

https://community.acer.com/en/discussion/comment/1183125#Comment_1183125

No problem, if the display in the external monitor is good, either the cable connection fault or the bad display panel, I would suggest you try disconnect the cable and reseat it properly and see if that resolves the issue.