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nitro 5 ANS15-55 high pitched noise coming from headphones

Member Posts: 4 New User
edited March 2023 in Nitro Gaming

So, I have nitro 5 ANS15-55, and i factory reset it, when i plugged in my headphones to the audio jack, i hear a high pitched noise when a sound is playing. I've plugged in others to the audio jack and it happens to those as well. I plugged in a UISB-C type earbuds, and it didn't happen to those. I tried updating, I've tried everything I could find, and still no solution. any help ???

[Edited the thread to add model name to the title]

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Answers

  • ACE Posts: 13,724 Trailblazer

    high pitched noise coming from headphones

    There must be something wrong with the Audio Jack port that should be connected to a headset (OMTP), TRS (3 pin) type, as and if other devices work then the audio is working. To change the audio jack port the laptop you need to take your laptop to an experienced tech that has the proper tools, don't attempt to do it yourself.

    AN515-55s Audio Jack port


  • Member Posts: 4 New User

    I'm nto sure if ti is though, when i turn on a game, lets say valorant, it just stops making the noise in general.

  • ACE, Member Posts: 4,920 Pathfinder

    @Aim does unplugging the charger stop the noise?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

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