Acer Aspire E5-511-C1W6 USB ports stopped working after uninstalling.

Bymerc
Bymerc Member Posts: 4 New User
edited February 2023 in Aspire Laptops

USB ports stopped working after uninstalling old updates on Windows 7 Ultimate. Help me find usb drivers for Windows 7 on Acer Aspire E5-511-C1W6

 [Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    >>>USB ports stopped working after uninstalling old updates on Windows 7 Ultimate.>>>

    Exactly how did you uninstall old updates? What old updates?

    Jack E/NJ

  • Bymerc
    Bymerc Member Posts: 4 New User

    У меня ноутбук бездействовал с 2016 года. Читал както что можно удалять старые обновления Виндовс, которым более 2 лет. Вот и стал безразбору удалять старые обновления начиная с самого нижнего и попорядку вверх. Удалил больше десятка (в основном Обновления для системы безопасности ), их КВ я не запоминал.После нескольких уделений делал перезагрузки Виндовс. 2-3 удалёных обновления и перезагрузка Виндовс - и так несколько раз. Сразу неполадок в ОС не обнаружил, но когда через некоторое время нужно было воспользоваться usb-флэшкой, то посмотрел что она не отображается на Рабочем столе. Все три usb-порта я не могу использовать для передачи данных

  • Bymerc
    Bymerc Member Posts: 4 New User

    My laptop has been idle since 2016. I read somehow that you can delete old Windows updates that are more than 2 years old. So I began to indiscriminately delete old updates starting from the lowest and up in order. I removed more than a dozen (mostly Security Updates), I did not remember their HF. After several deductions, I rebooted Windows. 2-3 remote updates and reboot Windows - and so on several times. I did not immediately find any problems in the OS, but when after a while I needed to use a usb flash drive, I looked that it was not displayed on the Desktop. All three USB ports I can't use for data transfer

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    Go to this link. Download and install the chipset and i/o driver updates.


    https://www.acer.com/ru-ru/support?search=Aspire%20E5-511&filter=global_download&suggest=e5-511;2

    Jack E/NJ

  • Bymerc
    Bymerc Member Posts: 4 New User

    I followed this link. but here are updates for drivers on Windows 10/8. I have Windows 7 installed, and I don’t want to reinstall the OS on Windows 8 or 10. That’s why I turned to the community with a question to help find drivers for I / O on Windows 7

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    >>>USB ports stopped working after uninstalling old updates on Windows 7 Ultimate.>>>


    Please explain EXACTLY how you uninstalled old updates.

    Jack E/NJ

  • Puraw
    Puraw ACE, Member Posts: 13,191 Trailblazer
    edited February 2023

    Hi @Bymerc

    Restore you system to an earlier point with your USB Recovery flash drive, if that fails RESET your laptop, same menu (Advanced Windows RE). If you don't have a USB recovery drive find someone that still runs W7 and borrow his USB Recovery drive. There are many posts on this forum who to boot with a USB recovery drive.