Nitro AN515-58 DTS:X ultra add on there are no longer sound working.

Christophe76
Christophe76 Member Posts: 15 Troubleshooter
edited February 2023 in Nitro Gaming

Hello

i've a AN515-58 (core i7-12700h + 3070Ti) , abd i've just fresh installed windows 11 22H2 (and all update) on my new SSD 1to

all work fine , but when i want to install the DTS:X Ultra module, there are no longer sound working (internal speaker or headphone)

the DTSApo4service is running fine, but when i launch dts software i'm unable to activate it

i've installed all latest driver from acer web site (and the n-1 version) without success

once i removed DTS driver, sound is back and normal, how can i install again Dts :x ultra software ?

i know there are a lot of steps , but i've tried several of it without success...

Thanks

[Edited the thread to add model name to the title and issue detail]

Answers

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Christophe76
    Christophe76 Member Posts: 15 Troubleshooter

    thanks but this is not the same computer and files and folder are not the same structure... there is no: Install_DTSAPO4x_Acer_DTSX_Ultra.bat

    and no7fd8a8aaac5b424b86b68cc344ec1f21.appx bundle...

    to be honest i've tried several options, but no one seems working fine from windows fresh install ...

  • Have you tried downloading dts x from the microsoft store?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)