HELP: Acer ES1-111 Doesn't Run the laptop doesn't turn on

producer
producer Member Posts: 91 Troubleshooter
edited October 25 in Legacy Laptops and Netbooks

Hi,

My Acer ES1-111 doesn't run.

When I press the power button, the laptop doesn't turn on, only the LED power indicator starts blinking (blue light) in slow intervals.

This happened for first time few months ago when after few minutes the laptop turns on and then everything works great as well. Now the laptop needs more than an hour to turn on, i.e. the problem is going worse through the time.

I followed a lot of instructions (pressing the power button for 30 seconds, resetting the battery by the hole on the bottom, etc.) and nothing helped.

Any help and ideas how to solve this unprecedented issue?

Big thanks in advance@

 [Edited the thread to add issue detail]

«13456789

Answers

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    >>>resetting the battery by the hole on the bottom, etc.) and nothing helped.>>>

    Let's do this again.

    1. Unplug charger.
    2. Gently insert and press paperclip into batttery disconnect pinhole for 60 seconds.
    3. Plug charger back but wait for battery charge LED to turn from orange or blinking orange to steady blue This may take up to 24hours if your battery is still OK.
    4. Only after battery charge LED turns steady blue, try to turn it on again

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1181572#Comment_1181572

    I followed all you wrote. The LED turned to steady blue within 3 hours. (By the way, the battery still lasts 6-8 hours after full charge).

    I left charging the battery for 12 hours. Nothing different as a result, even worse! The laptop is still not turning on 2 hours after I pressed the power button.

    Obviously it's a hardware issue, don't know what to think.

    By the way, the problem started few months ago when the kid was playing some games and didn't pay attention to the warning of low battery. Until the laptop simply ran out of power. That happened 3-4 times. After that the laptop needed just few minutes to turn on and now it needs 1-2 hours.

    Any ideas?

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    >>>>The laptop is still not turning on 2 hours after I pressed the power button.>>>>

    What do you mean by this? Do you see the Acer logo when you first turn it on?

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1181907#Comment_1181907

    I mean that after I did all you advised me, the laptop still doesn't turn on, now 7 hours. No Acer logo, just like before - the LED is blinking blue and that's all.

  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    edited February 2023

    Unplug charger. Remove 13 screws from bottom cover. Pry off bottom cover starting near upper right hand corner hinge. Temporarily disconnect battery pack from mainboard. Replace bottom cover and gently screws. Plug charger in. Try to turn it on without the battery connected.


    battconn.jpg


    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1181982#Comment_1181982

    I know the laptop inside because few months ago I upgraded it with more RAM (that was AFTER the problem started).

    So you expect the laptop will turn on with the battery disconnected? If that really happens (which I doubt), then what? There is no logic the reason to be the battery which works with no any issues 6-8 hours once the laptop turns on.

    I think more and more that the reason would be some capacitor or other electronic element which fails to keep enough energy to turn on the laptop.

    Anyway, I will try with the battery disconnected and will reply.

    P.S.: Have you experienced such an issue as described in this topic?

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    Some but not all mainboards will boot plugged in without a battery pack connected. Some won't. Battery packs have their own built-in internal charge control regulator that can fail in this way even though the cells themselves are OK. It's worth a try since any more serious mainboard component or charge control regulator failure is not something easily tracked down without testing equipment.

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182009#Comment_1182009

    So the battery is not the problem. Tried to power on the laptop with battery disconnected, only with the charger plugged in. Absolutely the same result - blinking blue LED and nothing else happens.

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182009#Comment_1182009

    Do you think the BIOS may be the problem? What would you suggest me to check in BIOS? I've never played with the bios, except changing legacy to uefi, for installing Windows 11 pro, but I did it months AFTER the "turn on" problem was already started.

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    Do you have a multimeter to check the battery pack voltage between the two outer red and black wires on the battery connector. You might have to insert a needle into the connector body to make contact with multimeter probes. For the standard 30 Whr or 2640 mAhr, the output should be 11.4 V



    battconn.jpg


    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182114#Comment_1182114

    I gave the laptop to a known computer/game consoles service specialist. The first he said is that the battery can't be the reason for the problem. He will check everything in the laptop inside and will let me know.

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    One other question. You said earlier

    >>>I've never played with the bios, except changing legacy to uefi, for installing Windows 11 pro>>>

    The ES1-111 is incompatible Win11.. What other changes were made when you tried to install Win11?

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182220#Comment_1182220

    It's custom win11 pro x64 with all bloatware removed. Updates, defender, etc. are all working and the laptop works great 4th month already with no any problems, much better and speedy than win8 or win10.

    No other changes made except UEFI BIOS and HDD converted in GPT.

    As I already wrote, the turning on issue started months before that, after the laptop shutdown because of 0% battery 3-4 times - our kid didn't pay attention to the low battery on-screen warning.

  • JackE
    JackE ACE Posts: 44,889 Trailblazer
    edited February 2023

    >>>after the laptop shutdown because of 0% battery 3-4 times - our kid didn't pay attention to the low battery on-screen warning.>>>

    No, I don't think this was mentioned before. Draining the battery even once below the critical 5% charge level can disable its internal charge control regulator. Lithium ion batteries have a higher fire risk or other failures when trying to recharge them flat or below the critical level.

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182261#Comment_1182261

    Well, the specialist said he checked every component and pice inside the laptop. The problem he found is that a power goes to the chipset, but doesn't go on from the chipset somehow. He said nothing can be done.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    try to install a new battery and use a new charger (compatible charger)

    else

    buy a new laptop preferrably 12th or 13th gen Intel processor

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )

    latest_2022_acer_nitro_5_an515_1660554358_d546d23f_progressive.jpg


  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    Well, the specialist said he checked every component and pice inside the laptop.

    What specialist?

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182651#Comment_1182651

    He is servising/fixing/repairing game consoles (PS, Xbox, etc.), PC, laptops, tablets, smartphones, …

    Today I went to him to get my laptop back and he said that the chipset is the reason for the issue and it's not worth to reball it because it will keep working just few months. No hope. After a full diagnostics he excludes any posibility for the problem to be because of the battery, charger or BIOS.

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    If this was the original battery pack, it's at least 8 years old. LiIon's degrade 10-20% a year even if sitting on a shelf or they hadn't be drained below the critical charge level. For less than $25, I'd probably take a chance and gamble on a new battery if it was mine.

    battery.jpg

    Jack E/NJ

  • producer
    producer Member Posts: 91 Troubleshooter
    https://community.acer.com/en/discussion/comment/1182730#Comment_1182730

    No any problem to buy or get anew battery for test, but since the issue happens even with the battery disconnected, I don't see the logic to try this.

    By the way, after coming back home, the laptop needed 1.5 hours to turn on. Now it's left in sleep mode so that I can avoid hours of waiting for a new turn on.

    Still thinking of reseting or flashing the BIOS, although I don't keep a significant hope.

Categories