A515-51G: Looking for drivers for Intel HD Graphics 620

Hi,

When I tried to run DaVinci Reslove (video editing software) on my A515-51G, the following error occurred:

So I went to Acer's website to download latest drivers for my Intel HD Graphics 620. To my surprise, Acer hasn't published any since 2017 (the release year for this laptop):

Arcer Care Center also didn't show any available updates. I didn't give up and used Intel's assistant. And sure there were update drivers available, however.... see this message:

So my question is: how do I obtain updated drivers from Acer for my A515-51G. And please don't tell me that Acer didn't provide any updated drivers for this laptop since its release and at the same time modified the original ones so that it's unsafe to install the generic drivers from Intel....

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brummyfan2

Hi,

Have you tried updating through Windows Update? If you haven't, go to WU and look for Optional updates and select VGA driver to update.

Marek100

thank you for the hint! it seems that there is an optional update for display driver:

do you think I should install this one? only this one?

what's the risk in your opinion that installing it will crash my laptop for good?

Commodore_1995#

Yes, you can install driver provided by windows update. However, the driver provided by Intel is newer. You can ignore the warning and install the generic driver.

Marek100

thanks for your feedback egydiocoelho - are you absolutely sure that I can install the generic driver? ;)

brummyfan2

https://community.acer.com/en/discussion/comment/1181289#Comment_1181289

Yes, install the driver in WU, I always install drivers provided by either Acer or Microsoft but as @egydiocoelho said, you can also install generic driver if you prefer.

Marek100

Hi, an update form me:

First, I installed the driver from optional Windows Update. The installation was successful and I'm now using the 2019 version of the driver. However, it didn't solve the issue that DaVinci reported.