Cannot get any volume out of new monitor Acer ED322QP

MelG23
MelG23 Member Posts: 9

Tinkerer

Hi, I just bought this Acer ED322QP monitor and the manual has completely different fittings and locations of buttons than what I've got. So I've adjusted the voulme up to 100 and still nothing is audible, plug in headphones and even that's difficult to hear though there is something there, would anyone please know whether this is a possible fault or am I missing something?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓

    Does this model have a built-in speaker?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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Answers

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    maybe a factory defect mate

    return it to the seller and avail the replacement or warranty

    what is the complete model number/character of the Acer monitor?

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder

    @MelG23 are you connecting the monitor using HDMI or DP?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • hello! Have you checked this setting yet?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MelG23
    MelG23 Member Posts: 9

    Tinkerer

    I don't have this rigged up to the PC yet, it's connected by HDMI to Xbox

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Answer ✓

    Does this model have a built-in speaker?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MelG23
    MelG23 Member Posts: 9

    Tinkerer

    Features:

    • 31.5in LED display.
    • Curved.
    • Full HD (1080p) display resolution.
    • Resolution 1920 x 1080 pixels.
    • Full HD Display.
    • 165Hz refresh rate.
    • 1 ms response time.
    • Brightness 250cd/m2.
    • Contrast ratio 4000:1.
    • Pixel pitch 0.36mm.
    • Built-in speakers.
    • Suitable for wall mounting.
    • VESA mount 100 x 100mm.

    Interfaces and connectivity:

    • 2 HDMI ports, 1 DisplayPort, .

    General Information:

    • Tiltable screen.
    • Power saving facility.
    • Size H51.25, W71.3, D19.86cm.
    • Weight 5kg.
    • Energy efficiency class: F.
    • Energy Consumption per 1000h: 31kWh.
    • Manufacturer's 2 year guarantee.
    • EAN: 4710886446415.


  • OK! Do you have a way to test this monitor on a computer, using both the hdmi port and the dp port?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MelG23
    MelG23 Member Posts: 9

    Tinkerer

    Features:

    • 31.5in LED display.
    • Curved.
    • Full HD (1080p) display resolution.
    • Resolution 1920 x 1080 pixels.
    • Full HD Display.
    • 165Hz refresh rate.
    • 1 ms response time.
    • Brightness 250cd/m2.
    • Contrast ratio 4000:1.
    • Pixel pitch 0.36mm.
    • Built-in speakers.
    • Suitable for wall mounting.
    • VESA mount 100 x 100mm.

    Interfaces and connectivity:

    • 2 HDMI ports, 1 DisplayPort, .

    General Information:

    • Tiltable screen.
    • Power saving facility.
    • Size H51.25, W71.3, D19.86cm.
    • Weight 5kg.
    • Energy efficiency class: F.
    • Energy Consumption per 1000h: 31kWh.
    • Manufacturer's 2 year guarantee.
    • EAN: 4710886446415.


  • MelG23
    MelG23 Member Posts: 9

    Tinkerer


    This has just been done and nothing at all, I can only just about hear through the headphone jack and that's with it turned up to 100

  • Does this problem also occur when connecting the DP cable?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)