Acer Nitro5 AN515-54 having software issues with windows11,Nitro Sense goes crazy and Fan very noisy

Mysticsoul199
Mysticsoul199 Member Posts: 14

Tinkerer

edited November 2022 in Nitro Gaming

Hello acer community,

I started receiving windows 11 upgrade since October of 2021 from the Microsoft updates tab in windows 10. I ignored it since windows 11 was just Launched and was not optimized. Fast forward to 2022 I tried Installing windows 11 on July of 2022 and everything went well but one issue I encountered no matter what is Acer Nitro Sense goes crazy and the Fans bumping up to 5000 to 4500 rpm even at Idle. It becomes very much noisy. I tried upgrading to windows 11 from the windows 11 Installation media which can be downloaded officially from Microsoft but even that could not save the Nitro sense from going crazy. When I revert back to windows 10 everything becomes normal and fans barely reach above 2000 rpm at idle ( Since the temperature here is sometimes cold ) .

Here are the things I have always done after upgrading to windows 11 from windows 10

Updating Nvidia Graphic Drivers

Un-installing Nitro Sense and re-installing it

Turning off all the system hungry unwanted privacy options in windows 11

Checking power settings

Please Let me know what I am doing wrong or am I missing some crucial steps . My full system specs are below

Acer Nitro 5 AN515-54

Intel Core i5 9300H

GTX 1650 4GB

16GB DDR 4 2666mhz Dual channel ram ( 2 x 8 GB )

1 Kingston A2000 1TB Nvme SSD

1 Crucial 2200 256GB Nvme SSD ( for the OS )

1 Seagate Barracuda Hard drive for storage

As always , Thanks in Advance <3

[Edited the thread to add issue detail]

Answers

  • Existe-t-il un service dans le gestionnaire de tâches consommant beaucoup de mémoire CPU, GPU ou RAM ?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Mysticsoul199
    Mysticsoul199 Member Posts: 14

    Tinkerer

    @egydiocoelho I have not seen any such particular task or processes running in task manager after upgrading to Windows 11, However I will try to upgrade once again and I will let you know if I see such a thing !!

  • Mysticsoul199
    Mysticsoul199 Member Posts: 14

    Tinkerer

    Sorry for being extremely late on this. I just installed windows 11 version 22H2 directly from the windows update page and its the same issue. The fans kept screaming at 5500 rpm in Nitro sense. I even looked up in the task manager but did not find anything suspicious which could be very resource Intensive. I reverted back to windows 10 after waiting for 10 mins to see if the fans would go down. Even updated some Microsoft cumulative updates but nothing solved the issue. I seriously and genuinely need some help in this. I am missing out windows 11 features plus the most important thing is I can't use windows 11 when my system is qualified to run windows 11. Any help appreciated !Thanks !

  • What is the version bios?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AD071
    AD071 Member Posts: 21 Networker

    same problem here with the exact model . i will trim down the problem

    the main issue is with minimal load the system fan increase and idle at 4000-5000 rpm and doesnt move down until we manually do it by turning on/pff coolboost .

    by the way i have not faced this issue in windows 10 though

  • M2M
    M2M Member Posts: 8

    Tinkerer

    I have a problem with my laptop Nitro 5 AN515-54. The fans keep spinning loudly, especially after I upgraded the storage and memory. I added a new 1 TB NVMe SSD, 1024GB SSD, and an 8GB RAM. Now the laptop is very noisy and it bothers me a lot. When I first bought this laptop, the fans were quiet and smooth. Is this normal? How can I fix it? I don't want to damage the laptop. Please help me. Thank you.

  • M2M
    M2M Member Posts: 8

    Tinkerer

    edited October 31

    Hi,
    I appreciate you getting back to me.
    I don't have a warranty for my laptop anymore. But are we sure it's a hardware issue because the fan went crazy only after I upgraded my laptop? And what if I change the fan and it still doesn't work?

  • M2M
    M2M Member Posts: 8

    Tinkerer

    edited October 31

    I think you’re right! I have two questions:

    1) Will cleaning the fans and replacing the thermal paste work instead of buying new fans?

    2) How can I diagnose my laptop to make sure that the fans need to be cleaned? I don’t want to remove the fans only to find out later that they’re still working fine.

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer
    edited October 31

    I think adding a 1 TB NVMe SSD without heatsink increased the temperature, check what the temperature is now. You can stick large thermal pads on the inside of the back cover above that SSD and cut one thermal pad to a small square and stick that on the SSD at the terminal (PCIe slot) side where most of the heat is generated. I don't know the number of drives and sizes you have installed but recommend that you get a powerful 5-fan cooling pad in the size of your laptop.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder
    edited October 31

    @M2M that is normal for the fans to be louder with two SSDs. You can try disabling the ethernet driver if you don't use the ethernet connection.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • M2M
    M2M Member Posts: 8

    Tinkerer

    edited October 31

    These are the recorded temperatures.

    When I put my on the back of the laptop, the heat is where the CPU is located

    I have 4 drives, I put all my software on the NVME and use the SSD and external drive for storage of files.

    I will try to use a 5-fan cooling pad to see if it helps. Thanks!

  • M2M
    M2M Member Posts: 8

    Tinkerer

    edited October 31

    @AnhEZ28 Yeah, I think adding an extra NVME increased the temperature. I disabled the ethernet drive but it didn't help reduce temperature!

  • Sandreano
    Sandreano Member Posts: 2 New User
    edited October 31

    I had the same problem here with Kingston NV2 NVMe PCIe "Gen 4", so I replaced the Kingston with Sandisk Plus NVMe PCIe "Gen 3" and the fan noise was solved! I think "PCIe Gen 4x4" was the problem. And on Windows 11, if I enable the "Realtek Gaming GbE Family Controller" driver, the fan goes crazy again...

  • Sandreano
    Sandreano Member Posts: 2 New User

    same problem here on Windows 11, the problem was solved after disabling the "Realtek Gaming GbE Family Controller" driver in Device Manager.