Predator AG6-710 Predator Sense broken?

dvhowell1106
dvhowell1106 Member Posts: 8

Tinkerer

edited January 2023 in Predator Desktops

AG6-710 Sometimes works after restarting Predator Sense services. Sometimes not. Why need to restart services all the time?????????? WTH?

[Edited the thread to add model name to the title]

Answers

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    try the following:

    1. insert a usb flash drive to your laptop or desktop computer. (be sure to backup the contents of your usb flash drive)
    2. download rufus https://rufus.ie/en/, then run it.
    3. left click the drop down arrow next to the word "SELECT" and left click "DOWNLOAD" to download the original Windows 11 ISO from Microsoft. Watch the full tutorial https://www.youtube.com/watch?v=me-GmdIlbgc&ab_channel=PortalSeven
    4. after that, press START. wait for it to finish.
    5. close rufus, open your usb flash drive then run the setup executable.
    6. be sure to backup all the files in Drive C: or any drive partition where the operating system resides before doing step 5.
    7. be sure you have a good internet connection for the contents of the flash drive to be updated to the latest.
    8. as the setup runs, select delete all files, like you are installing a fresh operating system.
    9. wait and trust the process to complete.
    10. after that, download the latest official drivers from Acer. https://www.acer.com/us-en/support/drivers-and-manuals
    11. download the serial number detection utility/tool to obtain the device serial number or SNID
    12. download all the drivers, extract each, then install.
    13. hopefully, your problem will be solved.
    14. driver problems happens when you restore your operating system using the factory recovery image.
    15. after all the drivers installed and working properly. make an image of the whole drive using macrium reflect, aomei, easeus, minitool and many others. Watch the tutorial https://www.youtube.com/watch?v=x9BGn4MivJw&ab_channel=BracerJack
    16. the purpose of making your own backup image of the whole drive is to shorten the restoration process in case of problems or malware attacks.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • dvhowell1106
    dvhowell1106 Member Posts: 8

    Tinkerer

    Trying the YouTube suggestions made it worse and now the Predator Sense System Service will not start -- system error 1067.

    And... really? Resinstall windows? I can't believe that is your first suggestion. So, I'm Windows 10 latest update that was freshly reinstalled less than a month ago. I'm not going through that again. I'll just live withthis disappointing situation and remember this next time I go to buy another computer probably not from Acer.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    I think that's the solution and will solve your problem mate... Use Windows 11 22H2, not Windows 11 21H2....

    Windows 11 22H2 was released on September 20, 2022, and came with a lot of small but effective changes.

    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Yes, you really want to stay away from random YouTube fixes. They often are not understanding your issue. I assume you downloaded the current version of PS from the Acer website? Though come to think of it, your Predator G6-710 may be too old for it to have anything new. That box is something like 7-8 years old now...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • dvhowell1106
    dvhowell1106 Member Posts: 8

    Tinkerer

    Thanks for comments. Microsoft does not support my box for W11. I am hesitant to upgrade as they say that we may not be able get all of the security fixes, etc.

    Yes, it is pretty old, but works great for my needs expect when stuff just breaks like Predator Sense. I don't understand why this app is dependent on any Windows version, but if so, I should think it is incumbent on ACER to provide updates that work.

    Thanks.

  • leonaip
    leonaip Member Posts: 417 Specialist WiFi Icon

    you can install Windows 11 using rufus wherein you can customize by disabling the secure boot requirement, TPM and many more even if your laptop or desktop is old (like mine which was bought on 2009 with AMD sempron processor, still works with Windows 11 until today).

    1. insert a usb flash drive to your laptop or desktop computer. (be sure to backup the contents of your usb flash drive)
    2. download rufus https://rufus.ie/en/, then run it.
    3. watch this video tutorial https://www.youtube.com/watch?v=vmIFNUuLsKA&ab_channel=MuhammedshafiKandoth but skip directly to 1:10 minutes of the video
    4. restart your computer and boot the usb... (press F12 key if you already enabled the F12 key in the BIOS or wait for the BIOS to detect and boot your usb flash drive if you already set the boot device priority to usb hard disk or name of the usb flash drive.


    If my answers/solutions help you, please consider hitting "Like" and "Yes".

    Regards and God speed 😉


    Acer Nitro 5 AN515-58

    - Intel Core i5-12500H 12th gen Octacore ( 2.70 ghz... Turbo up to 4.50 ghz ) with p-cores and e-cores

    - 15.6 inch thin bezel IPS FHD ( 1920X1080 ) 144hz

    - RAM 8 GB DDR4 MAX 32 GB

    - SSD 512 GB Nvme

    - Nvidia Geforce RTX 3050 ( DEDICATED 4 GB GDDR6 )


  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Just be aware that if you take back channels to install W11 against Microsoft's recommendations, you are on your own when something doesn't work...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.