AN517-41-R3LH PC restarts after sleep (after wake)

Backo1
Backo1 Member Posts: 5

Tinkerer

edited December 2022 in Nitro Gaming

It restatrs after wake actually. It goes to sleep normally.

I believe this started after updating to bios 1.10

PC model: AN517-41-R3LH

So far tried:

1.     Unable/disable fast boot

2.     Unable/disable hybernation sleep

3.     Reinstalled windows 11

4.     Ran system check (system file checker)z

 

 

Log Name:   System

Source:    Microsoft-Windows-Kernel-Power

Date:     17.12.2022 г. 11:14:33

Event ID:   41

Task Category: (63)

Level:     Critical

Keywords:   (70368744177664),(2)

User:     SYSTEM

Computer:   DESKTOP-9LPDIOS

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

  <EventID>41</EventID>

  <Version>9</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2022-12-17T09:14:33.9472794Z" />

  <EventRecordID>1193</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>DESKTOP-9LPDIOS</Computer>

  <Security UserID="S-1-5-18" />

 </System>

 <EventData>

  <Data Name="BugcheckCode">292</Data>

  <Data Name="BugcheckParameter1">0x10</Data>

  <Data Name="BugcheckParameter2">0x0</Data>

  <Data Name="BugcheckParameter3">0x0</Data>

  <Data Name="BugcheckParameter4">0x0</Data>

  <Data Name="SleepInProgress">4</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">16</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">1</Data>

  <Data Name="CsEntryScenarioInstanceId">1</Data>

  <Data Name="BugcheckInfoFromEFI">true</Data>

  <Data Name="CheckpointStatus">0</Data>

  <Data Name="CsEntryScenarioInstanceIdV2">1</Data>

  <Data Name="LongPowerButtonPressDetected">false</Data>

  <Data Name="LidReliability">false</Data>

  <Data Name="InputSuppressionState">0</Data>

  <Data Name="PowerButtonSuppressionState">0</Data>

  <Data Name="LidState">1</Data>

 </EventData>

</Event>

 

  [Edited the thread to add model name to the title]

Answers

  • What version of windows is installed? Is it the SV2 version? Have you tried resetting the UEFI settings?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Backo1
    Backo1 Member Posts: 5

    Tinkerer

    Yes, reset BIOS settings to default

    Windows 11 pro 22H2

  • Does the same problem occur when disabling fast startup?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Backo1
    Backo1 Member Posts: 5

    Tinkerer

    If you mean fast boot, the problem occurs unfortunately if disabled/activated.

    Do you have an idea how to check if the problem is hardware or software? I had my motheboard changed under warranty few weeks ago (the old one burned).

  • Does the same problem occur when installing windows 10?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Backo1
    Backo1 Member Posts: 5

    Tinkerer

    I changed everything to hibernation instead of sleep, so I guess fixed the problem. I suppose it is a windows problem after all

  • Backo1
    Backo1 Member Posts: 5

    Tinkerer

    Thanks for the replies :)