Aspire 7 A715-71G-7922 Battery problem

LieuteantYG
LieuteantYG Member Posts: 3 New User
My laptop now all of a sudden have this issue when it's plugged in, at first it would charge normally, but when it reaches about 85% it starts toggling between charging and on battery, I've tried messing around with the power options, recalibrating the battery, and even looking for anything related to power in the UEFI BIOS, but nothing seemed to work for me.
I'm thinking it might be a faulty battery, but any suggested solution is appreciated.

Answers

  • Can you check battery wear with the hwinfo64 program?

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  • LieuteantYG
    LieuteantYG Member Posts: 3 New User
    Can you check battery wear with the hwinfo64 program?


    Here's the result, although I've checked it earlier with AIDA64 and the wear level was 23%
  • Have you tried calibrating the battery?

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  • LieuteantYG
    LieuteantYG Member Posts: 3 New User
    Have you tried calibrating the battery?

    I have, didn't work
  • Try uninstalling the battery and ac adapter drivers through device manager.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @LieuteantYG,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • fhrozt
    fhrozt Member Posts: 2 New User

    I just registered to share this experience I had.

    Okay so I had this problem for years and just muted system sounds and ignored it for so long with my A715-71G and I think I have accidentally found the solution just now cause while I was fixing another issue with the Windows 10 search bar crashing, I think I fixed my other issue with the battery continuously starting and stopping from charging. after I followed instructions on a video on how to fix the search bar crashing issue. It did not work but somehow fixed this issue with my battery charging from starting and stopping. HAHA!

    The instruction was to run CMD on Admin and put this line: DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

    Wait for it to go 100% then move to the next step with Powershell

    Press Start> Go to Windows PowerShell folder> right-click Windows PowerShell (Not the other ones with an extra letter or numbers) Rund as admin> Put this line Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Credits to Tricknology although it was not the issue he is trying to solve on the video it fixed this for me XD

    Hope this works for everyone and please do let me know if it worked on your laptops as well. Happy New Year!