Acer 431p webcam not working, help!!!!

riki126
riki126 Member Posts: 10 New User

Hi i updated my windows 8 camera codec pack and ever since then my webcam hasnt been working on my aspire v5-431p and ive tried ununstalling it and reinstalling but hasnt fixed the issue, i would love it if someone knows how to fix this bug Smiley Happy

Answers

  • SuryaEternal
    SuryaEternal Member Posts: 15 New User

    Have you tried System Restore? Try to restore the system before you installed the new codec.

  • riki126
    riki126 Member Posts: 10 New User

    well this has happened before but i did a system restore and refresh but it still didnt fi the problem so i took it in to the shop and they fixed it and said that the restore and refresh screwed up the codec camera pack even more but i dont know how it would change anything and i cant really go back to the shop because its a few hours away, i dont know if i should or not. thanks

  • riki126
    riki126 Member Posts: 10 New User

    can anyone help please!!!

  • riki126
    riki126 Member Posts: 10 New User

    i did system restore anyway but there was not restore point before the codec pack was installed so nothings changed is there anything else i can do?

  • SuryaEternal
    SuryaEternal Member Posts: 15 New User

    Reinstalling your system or do a system refresh, it'll not affect your files.

     

    Source

  • riki126
    riki126 Member Posts: 10 New User

    i did it but nothing has changed

  • SuryaEternal
    SuryaEternal Member Posts: 15 New User

    Well, it's weird, if reinstalling your system didn't help at all, then it should be a hardware problem.

  • riki126
    riki126 Member Posts: 10 New User

    it could be, im gonna take it back to the shop and get them to have a look and ill tell you what they say, thanks

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