Can you downgrade from an 11-th gen to a 10th gen processor? How can you downgrade CPUs?

alcooper
alcooper Member Posts: 4 New User
edited January 2023 in Monitors

I'm using a Secure Desktop through USB and I need a 2nd monitor. I was told by tech support of the secure desktop to ask Acer support to change my 11th-gen processor to 10th-gen because the secure desktop does not support 11th-gen, this is a hardware failure. Of course, I am dumbfounded because who in their right mind would downgrade, but I need this for my work-from-home job. I need help ASAP! How can you downgrade CPUs?

[Edited the thread to add issue detail]

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